Legal issues

Grace Sharkey Thursday, January 9, 2025

Retail’s $103 billion problem 😰

In 2024, retailers dealt with a costly challenge: U.S. consumers returning $685 billion worth of merchandise — 13.21% of total retail sales, according to Appriss Retail’s latest report.  Alarmingly, 15.14% of these returns were fraudulent, costing retailers a staggering $103 billion. The report, created with Deloitte, highlights the most common fraud schemes. Wardrobing, in which […]

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Craig Fuller, CEO at FreightWaves Tuesday, December 17, 2024

Macy’s $151M freight accounting scandal: What happened with parcel deliveries?

In late 2024, retail giant Macy’s revealed a shocking accounting scandal involving its parcel delivery expenses. It said a single employee had managed to hide approximately $151 million in delivery costs over nearly three years, causing significant disruption to the company’s financial reporting and raising questions about its internal controls.

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