Inside this edition: Preventing daily fires … the pessimistic outlook on carrier retention … The newest fixer-upper.
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NFI’s Lance Christensen says, “We’re given two ears and one mouth. If you’re not listening to what the driver has to say, how could you possibly describe to them what your company has?”
Shippers ship. Carriers carry. Freight brokers are the experts connecting the two. A developed shipper-broker relationship is important in aiding the success of shippers, brokers and carriers.
