E-commerce in the U.S. was already on a tremendous growth path prior to COVID-19, growing at about a 15% compound annual growth rate for the last decade plus. However, COVID-19 accelerated e-commerce growth exponentially, bringing the overall penetration of online retail in the U.S. up from just 11% as of the end of 2019 to nearly 30% in the second quarter of 2020.
This white paper, developed in partnership with Ryder, examines the ways that e-commerce has changed the way we purchase and receive goods, what the expectations are for a retailer in 2020 and how a smaller player can compete with the big box stores.
Topics featured in this white paper include:
- How e-commerce has changed supply chains and the retail experience
- How to compete in e-commerce as a smaller player
- The rise of Amazon and the ripple effect from free two-day (and now one-day) delivery
- and more
Complete the form below to download your complimentary copy of this white paper today!