Navi Auto Transport is a nationwide vehicle shipper with nearly a decade of experience in the industry. It offers door-to-door shipping and flexible pickup for open and enclosed containers. Navi is a great option for students, military members, and senior citizens due to its discounts. For these reasons, we ranked Navi Auto Transport as one of our best car shippers.
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Navi Auto Transport: Pros & Cons
Pros
- Many discounts available
- Price matching offered
- Special options for military service members
Cons
- Negative reviews mention price hikes after pickup
- No delivery guarantees
How Much Does Navi Cost?
Car shipping costs range between $540 and $3,000 in most cases, with an average of $1,150, according to quotes we gathered from top shipping providers. Unlike some of its competitors, Navi features sample rates on its website to help you to get an idea of your total cost before you book. In most cases, you’ll pay between $0.40 and $2 per mile, depending on distance and other factors.
Navi has a full page on its website dedicated to discount codes for military members, students, senior citizens, online customers and more. It also offers price matching if you can secure a lower quote.
When you get your own car shipping quotes from Navi and other providers, remember that the following will largely determine your costs:
- Open or enclosed transport
- Expedited shipping
- Door-to-door pickup and delivery
- Time of year
- Vehicle condition
- Additional shipment insurance
Navi Costs at a Glance
| Vehicle Type | Distance | Open Transport | Enclosed Transport |
|---|---|---|---|
| Sedan | 500 miles | $500 | $750 |
| SUV | 1,000 miles | $800 | $1,100 |
| Truck | 1,500 miles | $950 | $1,350 |
| Luxury car | 2,000+ miles | $1,200 | $1,700+ |
Check out our car shipping cost calculator before you get quotes:
Navi Auto Transport Services
Navi is a domestic auto shipping broker with numerous partner companies across all 50 states. It specializes in military vehicle shipping needs for standard moves and PCS reassignments.
Some of Navi’s service options include:
- Motorcycle shipping: Navi primarily offers enclosed shipment for motorcycles with door-to-door options strongly advised.
- Door-to-door delivery: Door-to-door shipments are provided either as standard issue with luxury vehicle transport or as an optional add-on for open transport shipping. This helps to keep vehicles shielded from the elements and road grit, making it a popular pick for high-value cars.
- Express delivery: Navi’s express delivery service can get any vehicle across the country in an estimated timeframe of five to nine days.
- Guaranteed pickup: If you’re planning a move or are shipping a vehicle with time constraints, Navi offers guaranteed pickup at an additional cost.
Navi Auto Transport Policies & “Fine Print”
- Service areas: Navi operates across all 50 states for standard domestic vehicle shipping. However, the company does not offer international shipping options.
- Transport methods: Navi offers both open and enclosed transport for standard personal vehicles and motorcycles. Open transport is the most affordable option, while enclosed shipping is available for higher-value vehicles requiring additional protection. Door-to-door delivery is available as a standard or add-on service depending on your shipment type.
- Payment & deposits: No deposit or upfront payment is required to book with Navi. However, there’s a $99 cancellation fee if you cancel after a carrier has been assigned your work order. Navi does not accept credit or debit cards, so you’ll need to pay with cash, certified check, cashier’s check, or a money order.
- Discounts: Navi offers a wide range of discounts, including savings for military service members, students, senior citizens, and online customers. Price matching is also available if you can provide a lower competing quote.
- Tracking options: Tracking availability varies by carrier. After booking, a dispatcher from your assigned carrier will be your primary point of contact, and your driver should reach out directly before pickup and delivery.
Navi Auto Transport Reviews
| Review Site | Rating | Positive Reviews Mention | Complaints Include |
|---|---|---|---|
| Better Business Bureau (BBB) | A- | Competitive pricing, helpful booking process | Price increases after booking, poor dispute resolution |
| Trustpilot | 2.7/5 | Easy booking, responsive initial customer service, on-time pickup | Price hikes after carrier assignment, communication gaps post-booking |
| ConsumerAffairs | 4.1/5 | Discount availability, helpful coordinators for military and student moves | Delays in carrier assignment, pricing discrepancies from initial quote |
Real Customer Reviews
★★★★★ “My Navi experience was perfect.”
Rating: 5/5 (Trustpilot)
“My Navi experience was perfect. Easy to schedule, and explanation of why to expect was spot on. I was actually a little hesitant to proceed because it all seemed too easy, and too good to be true. Driver was very communicative and polite. Car arrived at my parents home in AZ as promised, and driver was great with my 85 yr old parents. Thank you Navi.”
— Amber
★★★★★ “Overall, I’m very satisfied.”
Rating: 5/5 (ConsumerAffairs)
“I had Navi transport a 2012 Mini Hardtop. I went on a couple of search engines and looked at the reviews. I looked at what the services they offered were and how responsive they were. Their price was competitive with others. So, I chose them. … Overall, I’m very satisfied. … Everything went fine there. The car was without damage, and the quote was accurate. The only thing that we had an adjustment on is I found that there was an incentive for retired or current military. So I told them I’m retired military and they gave me a small incentive.”
— Harry
★★★☆☆ “The driver to picked up the car was great.”
Rating: 3/5 (Trustpilot)
“The driver to picked up the car was great. When he delivered the car to my daughter, he was expected cash payment for the remainder. I told my daughter not to pay and that the deal was between Navi and I. Navi was not very good at explaining payment. They took partial payment when it was picked up and was confused when my daughter didn’t pay. I told them I was the customer and responsible for the payment. We finally got it worked out! Make sure you understand when and how the delivery payment is made!”
— Joe
Navi Auto Transport vs. the Competition
Navi’s price matching guarantee is its standout feature. Other companies have it beat for overall reliability, but Navi’s pricing flexibility allows it remain to competitive and lands it in our ranking of the best car shipping companies.
Navi vs. Nexus Auto Transport
Nexus is our pick for overall value. Nexus Auto Transport’s 16,000-plus partners make it one of the largest providers, but Navi’s 25,000-partner network outpaces it.
Navi’s discounts and price matching are an advantage. However, Nexus offers a slightly more flexible cancellation policy, which allows for a full refund on your deposit if you cancel your shipping request before your driver has been dispatched to handle your vehicle.
Navi vs. Sherpa Auto Transport
Like Navi, Sherpa Auto Transport is another recent entrant into the vehicle shipping industry. It doesn’t advertise how many partners it works with, but does cite stringent evaluation processes for these companies on its website.
Sherpa offers a Price Lock Promise, which allows it to compete with Navi’s price matching option. This means that, when you get a quote from this provider, your price point is locked in unless you change your shipment distance or the vehicle you plan to send to a new location.
Navi vs. SGT Auto Transport
SGT Auto Transport stands out for its transparent, all-inclusive pricing and price-match guarantee. Like Navi, SGT serves all 48 contiguous states and offers both open and enclosed transport options.
SGT locks in your full shipping cost at the time of quote and offers a seven-day price-match window, removing much of the uncertainty that some Navi customers have reported. For customers who want a locked-in price and a strong customer satisfaction record, SGT is worth a close look.
Navi vs. the Competition at a Glance
| Company | Best For | State Availability | International Shipping? | Guaranteed Pickup/Delivery? | Discounts |
|---|---|---|---|---|---|
| Navi Auto Transport | Customer service | 50 | No | Guaranteed pickup, but no guaranteed delivery | Yes, for military service members, students and more |
| Nexus Auto Transport | Overall value | 50 | No | No | Yes, for military service members and cash paying customers |
| Sherpa Auto Transport | Price lock guarantee | 49 states (no AK) | No | No | Yes, for military service members, first responders and repeat customers |
| SGT Auto Transport | Transparent pricing | 48 contiguous states | No | No | Yes, for military service members, students and seniors |
Is Navi Right for You?
Navi Auto Transport is a great choice for clients shipping more standard vehicles or motorcycles within the US. Due to its price matching options and discounts offered, any budget-conscious shoppers should get a quote from this provider. It is worth noting, however, that many of Navi’s poor reviews stem from its partner companies increasing prices beyond initial quotes.
Unlike some other providers, like Sherpa Auto Transport, Navi does not provide guaranteed pricing for vehicle shipping needs. Navi does not offer or directly advertise shipping options for many specialized vehicles. However, its enclosed shipping service for high-value vehicles is a plus.
FAQ
Who is my point of contact after booking with Navi?
After you’ve booked with Navi, a dispatcher from your carrier will contact you and handle your vehicle shipment from that point forward. Your driver should contact you before picking up your vehicle.
Does Navi Auto Transport require a deposit to book?
No, Navi does not require a deposit or upfront payment in order to book shipment. However, if you cancel your shipment after a carrier has acquired your work order, you’ll have to pay a $99 fee.
How long does it take to ship a vehicle with Navi?
This company lists typical shipment times for expedited vehicle shipment at five to nine days for cross-country shipping. Transit times will vary, depending on road conditions, shipment method, and overall distance.
What payment methods does Navi Auto Transport accept?
Navi accepts cash, certified checks, cashier’s checks or money orders. Note that they do not accept credit or debit cards.
Can I ship personal items in my car with Navi?
You can ship some personal goods in your car when you book with Navi. It allows for up to 100 pounds of items in your trunk, which can come in handy if you’re shipping as part of a move. However, you should note that carriers do not insure any items left in vehicles.
Is Navi Auto Transport a broker or a carrier?
Navi Auto Transport is a broker, not a carrier. This means Navi coordinates your shipment and assigns it to a vetted carrier from its network of 25,000+ transport partners, but it does not own or operate its own trucks. The carrier physically moves your vehicle and carries the cargo insurance for your shipment. Navi’s role is to match you with the right carrier, manage communication, and support you throughout the process.
Is insurance included with Navi Auto Transport?
Yes. Navi only partners with carriers that carry active and verified cargo insurance policies. The specific coverage limits depend on the assigned carrier. If you’re shipping a high-value, luxury, or classic vehicle, Navi can coordinate additional coverage options.
What should I do if my vehicle is damaged during transport?
Before your vehicle is loaded, the driver will conduct a detailed inspection and document its condition. At delivery, do a thorough walk-around with the driver and compare the vehicle’s condition to the original inspection report before signing anything. If you notice new damage, note it on the delivery paperwork before you sign and take photos immediately. Claims are handled through the assigned carrier’s cargo insurance, and Navi’s support team can assist you in coordinating the claims process if needed.
Can Navi Auto Transport ship a vehicle that doesn’t run?
Yes, Navi can typically arrange shipping for inoperable vehicles, but you must disclose this when you request a quote. Non-running vehicles require special equipment such as a winch to load onto the trailer, which limits the carriers available for your shipment and can increase your cost.
