RoadRunner Auto Transport provides door-to-door auto transport services across all 50 states through its network of 15,000+ carriers. We think that RoadRunner stands out for its no-deposit booking policy, instant online quotes, 24/7 shipment tracking, and strong customer satisfaction record.
Nexus Auto Transport
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Sherpa Auto Transport
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Navi Auto Transport
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RoadRunner Auto Transport Pros & Cons
Pros
- No deposit required at time of booking
- Cancel any time before pickup at no cost
- 15,000+ carrier network covering all 50 states
- Instant online price calculator
- 24/7 online shipment tracking
- Ships all vehicle types including EVs, RVs, and motorcycles
- Highest coverage options available in the industry
- Over 25,000 five-star customer reviews
Cons
- Full payment due at time of carrier assignment, not delivery
- As a broker, service quality depends on the assigned carrier
- Transit times can vary based on route and carrier availability
How Much Does RoadRunner Auto Transport Cost?
RoadRunner’s instant online price calculator makes it easy to get an estimate before you commit. We recommend using a car shipping cost calculator as a starting point and then confirming a final rate with RoadRunner.
On average, most customers shipping a standard vehicle across the country spend between $500 and $1,200. Here are estimated costs to ship a vehicle up to 500 miles with RoadRunner:
| Vehicle Type | Open Transport | Enclosed Transport |
|---|---|---|
| Sedan | $400–$550 | $700–$950 |
| SUV | $475–$650 | $800–$1,050 |
| Truck | $525–$700 | $850–$1,100 |
What Can Affect RoadRunner Auto Transport Costs?
The following factors affect your final price:
- Vehicle type and size
- Shipment distance
- Vehicle condition (operable vs. inoperable)
- Open vs. enclosed transport
- Time of year and demand on your route
- Expedited shipping
RoadRunner Auto Transport Services
RoadRunner Auto Transport brokers shipments for virtually every vehicle type through its network of 15,000+ open and enclosed carriers. Whether you’re shipping a daily driver, a luxury vehicle, an EV, or an RV, RoadRunner can accommodate your needs.
Available service options include:
- Open transport: Open transport is the most affordable option and the industry standard for most vehicle types. Your car is loaded onto a multi-vehicle open trailer and transported with no protection from the elements, but the vast majority of vehicles arrive without issue.
- Enclosed transport: RoadRunner’s enclosed carriers typically hold fewer vehicles, providing a more private and careful shipment. This option is best for high-value, classic, or luxury vehicles that require additional protection from weather and road debris.
- Door-to-door service: RoadRunner provides nationwide door-to-door service, picking up and delivering as close to your address as the carrier can safely access. If your street is narrow or restricted, you may be asked to meet nearby.
- Electric and hybrid vehicle shipping: RoadRunner has experience shipping EVs and hybrids and works with carriers equipped to handle them properly.
- Oversized and specialty vehicles: Motorcycles, RVs, golf carts, and oversized vehicles are all within RoadRunner’s network capabilities.
- Expedited shipping: You can request faster pickup or delivery if you’re on a tighter timeline, but this comes at an additional cost.
RoadRunner Policies & “Fine Print”
- Service areas: Nationwide coverage across all 50 states, including Alaska and Hawaii
- Door-to-door vs. terminal: Door-to-door service is the standard with RoadRunner
- Vehicle condition: RoadRunner can typically ship inoperable vehicles, but you must disclose this at booking since shipment may require a winch and a carrier equipped for non-running loads
- Scheduling and transit timing: Pickup is generally scheduled within a window of a few business days after carrier assignment
- Payment & deposits: No deposit is required at booking; full payment is due when a carrier is assigned to your shipment, and some carriers may require cash or cashier’s check
- Tracking: RoadRunner offers 24/7 online shipment tracking
- Coverage options: RoadRunner offers some of the highest coverage options available in the industry
- Cancellation: Cancel any time before vehicle pickup at no cost
- Damage and claims: Document your vehicle’s condition thoroughly with photos before pickup; claims are handled through the assigned carrier’s cargo insurance
RoadRunner Auto Transport Reviews at a Glance
| Review Site | Rating | Positive Reviews Mention | Complaints Include |
|---|---|---|---|
| Better Business Bureau (BBB) | C+ | Easy booking process, responsive customer service, smooth delivery | Occasional transit delays, communication gaps on specific shipments |
| Trustpilot | 4.7/5 | No-deposit policy, on-time pickup and delivery, professional drivers | Rare pricing adjustments after booking, limited availability on less common routes |
| ConsumerAffairs | 3.8/5 | Fast quotes, helpful coordinators, vehicle arrived in good condition | Occasional delays in carrier assignment on tight timelines |
Real Customer Reviews
★★★★★ “Everything went exactly as promised.”
Rating: 5/5 (Trustpilot)
“Everything went exactly as promised. Driver met us at the appointed time and he was loaded and on his way quickly. Car arrived earlier than I expected, which made us happy. Driver was great to work with as well. Highly recommend. “
— David
★★★★★ “The whole process went smoothly and efficiently.”
Rating: 5/5 (ConsumerAffairs)
“Roadrunner provided great customer service and responded to questions in a timely manner before pickup and after delivery. Reserving and paying for the service was super simple, acknowledgement of the order was concise and information about a carrier to provide the service was provided In a follow up email. Additional insurance was offered as well. The whole process went smoothly and efficiently. I will use this company again in the future.”
— Cheryl
★★★☆☆ “Delivered the car on time fine, no worries.”
Rating: 3/5 (Trustpilot)
“Delivered the car on time fine, no worries. Delivery driver left very quickly dropping the car off, as I was checking to make sure I had everything. A bit sketchy. Lo and behold, they failed to give me the any of the dealer paperwork, which included the temporary license plates. I had to illegally park my car with no license plates overnight. And had to fight to get them to bring the temp plates. They wanted to mail them, which would’ve added a few days.”
— Justin
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Nexus Auto Transport
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Sherpa Auto Transport
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Navi Auto Transport
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RoadRunner Auto Transport vs. the Competition
Here’s how RoadRunner stacks up against two of our top picks for the best car shipping companies.
RoadRunner Auto Transport vs. Nexus Auto Transport
Both RoadRunner and Nexus Auto Transport are well-regarded full-service brokers with large nationwide carrier networks and strong customer review scores. The most notable difference between them is the deposit structure: RoadRunner requires no deposit at booking while Nexus requires a 25% deposit upfront.
RoadRunner also edges ahead on cancellation flexibility, since customers can cancel at any time before pickup with no charge. Nexus will charge $25 if you cancel after a driver confirms. So, RoadRunner is a great option if you want to shop around.
RoadRunner Auto Transport vs. Sherpa Auto Transport
Sherpa Auto Transport is best known for its Price Lock Promise, which guarantees that the quote you receive is the price you pay. RoadRunner doesn’t offer a comparable price lock.
RoadRunner has a clear advantage on deposit and cancellation policy, collecting nothing until a carrier is confirmed. Sherpa typically requires a deposit at booking. RoadRunner also ships to all 50 states, while Sherpa does not service Alaska.
If pricing certainty is your top priority, Sherpa’s Price Lock Promise is a meaningful differentiator. If flexibility, a no-deposit policy, and broader availability matter more, RoadRunner is the stronger fit.
RoadRunner vs. the Competition at a Glance
| Company | Best For | State Availability | Deposit Required | Free Cancellation? |
|---|---|---|---|---|
| RoadRunner Auto Transport | No-deposit flexibility | 50 states | None at booking | Yes, before pickup |
| Nexus Auto Transport | Overall value | 50 states | 25% at booking | Yes (before driver assigned); $25 fee after |
| Sherpa Auto Transport | Price lock guarantee | 49 states (no AK) | Yes | No |
Is RoadRunner Auto Transport Right for You?
RoadRunner Auto Transport is a strong choice for most customers shipping a vehicle across the country. Its no-deposit policy, free cancellation before pickup, and 24/7 tracking make it a solid option for a reliable auto shipper.
The company’s 15,000+ carrier network and ability to ship virtually any vehicle type, including EVs, hybrids, motorcycles, RVs, and golf carts, make it one of the more versatile brokers in the industry. Its track record of 25,000+ five-star reviews supports its reliability at scale.
As with any broker, the quality of your experience will depend in part on the carrier assigned to your shipment. We recommend reviewing your assigned carrier’s credentials before the pickup date and documenting your vehicle’s condition thoroughly with photos before it’s loaded. We recommend getting quotes from at least three companies to get the best picture of what fair pricing looks like for your route.
FAQ
Does RoadRunner Auto Transport require a deposit?
No. RoadRunner does not require a deposit at the time of booking. Full payment is due once a carrier has been assigned to your shipment. This makes it easy to get a quote and hold your booking without any financial commitment upfront.
What is RoadRunner’s cancellation policy?
You can cancel your shipment at any time before your vehicle is picked up at no charge. RoadRunner’s policy is simple: if they don’t ship your vehicle, you don’t pay.
What types of vehicles does RoadRunner ship?
RoadRunner ships cars, trucks, SUVs, electric vehicles, hybrid vehicles, oversized vehicles, motorcycles, RVs, and golf carts. The company ships all vehicle types, making it one of the more versatile options for customers with specialty or non-standard vehicles.
Does RoadRunner offer enclosed transport?
Yes. RoadRunner offers both open and enclosed transport options through its carrier network. Enclosed transport is recommended for luxury, classic, or high-value vehicles that require extra protection during transit.
How does RoadRunner’s tracking work?
RoadRunner offers 24/7 online shipment tracking. In addition to the platform’s tracking tools, most assigned drivers also provide direct updates by phone or text throughout the shipment.
Is RoadRunner Auto Transport a carrier or a broker?
RoadRunner is a broker. It matches customers with carriers from its network of 15,000+ transport partners rather than owning or operating its own fleet of trucks. The assigned carrier physically moves your vehicle and carries the cargo insurance for your shipment.
What coverage options does RoadRunner offer?
Base coverage is provided through the assigned carrier’s cargo insurance, and additional coverage upgrades may be available at booking. Review your coverage tier carefully and ask about upgrade options if you’re shipping a high-value vehicle.
