Mayzlin Relocation has carved out a reputation as a customer-focused, family-owned mover known for personalized service and transparent pricing. Though they lack the name recognition of some larger brands, Mayzlin’s hands-on approach and supportive customer service make them a strong contender for long-distance moves, especially along the East Coast.
Colonial Van Lines
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Safeway Moving
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American Van Lines
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Key Takeaways
- Offers flat-rate pricing with no hidden fees
- Includes 30 days of free storage on every move
- Provides a full refund if you cancel at least seven days before the move
- Requires a 25% deposit at booking
- Excellent customer service with 24/7 support
In Our Review
Mayzlin Relocation: Pros & Cons
Pros
- Price-matching policy
- Partial packing option
- 10+ special discounts, including for military and first responders
- Online shipment tracking
Cons
How Much Does Mayzlin Relocation Cost?
Mayzlin offers competitive pricing, particularly when compared to major full-service movers. Most customers reported accurate or near-accurate quotes, with some receiving military or seasonal discounts.
Real-world example moves:
- $2,900 for a one-bedroom move from Connecticut to Ohio
- $6,381 to move a two-bedroom home from Florida to Colorado
- $9,000 for a six-bedroom move from North Carolina to Kentucky
Quotes are based on space used in the moving truck rather than weight, which can help customers avoid hidden charges if their shipment is bulky but light.
Mayzlin Relocation Services
- Local and long-distance moving: Moves across the Lower 48, specializing in long-distance relocations and providing regional service from East Coast hubs
- Packing and unpacking services: Full or partial packing services utilizing high-quality materials to protect everything from standard items to valuables like artwork or glassware
- Storage options: 30 days of free storage in secure, climate-controlled units that are available for short- or long-term needs
- Specialty item handling: Mayzlin can transport pianos, antiques, heirlooms, and fragile collections, and offers custom crating
- Commercial and office moves: Mayzlin offers logistical support for business relocations, including furniture disassembly, sensitive equipment handling, and reassembly at the destination
- Insurance and protection plans: Basic valuation coverage is included, and full-value protection is available for an added fee
- Additional support services: Each customer is assigned a move coordinator and can reach a support agent 24/7 for updates or assistance
Mayzlin Relocation Policies and “Fine Print”
- USDOT and registration: Mayzlin Relocation operates under USDOT #3179086 and MC #116585. You can verify authority, insurance filings, and complaint history through the FMCSA SAFER database.
- Service area: Mayzlin services interstate long-distance moves across the Lower 48 states. Availability may be strongest along major East Coast routes due to its regional hub structure.
- Payment and deposits: Mayzlin typically requires a deposit of around 25% to reserve your move date, with the remaining balance due closer to pickup or delivery.
- Discounts: Mayzlin offers multiple discounts, including for military members, first responders, teachers, students, seniors, and AAA members. The company also advertises price matching for qualifying written competitor quotes.
- Cancellation: Mayzlin advertises a full refund if you cancel at least seven days before your move date. If you cancel within seven days, fees may apply depending on scheduling and reserved labor.
Mayzlin Reviews at a Glance
| Review Site | Rating | Positive Reviews Mention | Complaints Include |
|---|---|---|---|
| Better Business Bureau (BBB) | A- | Professional crews, responsive coordinators, smooth long-distance deliveries | Delivery timing disputes, occasional damage/claims frustrations |
| Trustpilot | 2.6 / 5 | Staff helpfulness, refund handling | Delays, missing/damaged items, customer service complaints |
| ConsumerAffairs | 2.8 / 5 | Clear pricing and professional movers | Delays in delivery, communication frustrations, packing or claims issues |
Real Customer Reviews
★★★★★ “It was a very productive experience.”
Rating: 5/5 (BBB)
“I want to praise the crew for being so flexible with our changing schedule during the office move this week. They arrived with a clean truck and worked through the evening to get us settled into the new studio space on time. … great at leading the team and made sure every box was labelled clearly for the morning shift. … and we found the workers to be very respectful of our professional equipment. We would definitely hire them again.”
– Fred
★★★★★ “It was a very simple and easy experience for us from start to finish.”
Rating: 5/5 (BBB)
“I want to praise this team for being so punctual and ready to work the second they arrived. These men jumped out of the truck and immediately started carrying the heavy items out to the curb. They were very polite and asked us exactly where we wanted the heavy boxes to go in the new place.”
– Charles
★★★★☆ “The team did a great job and the driver made sure all went smoothly.”
Rating: 4/5 (ConsumerAffairs)
“We did have two areas that could use improvement. Marking boxes and initial estimating. We are having great difficulty in figuring out what is in our packed boxes. … Great packing and great care in transporting. I would recommend Mayzlin again to anyone moving.”
– Charles
Mayzlin Relocation vs. the Competition
Mayzlin offers a uniquely personal approach, but it may not be the right fit for everyone. Take a look at how it compares to some other top moving companies.
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Colonial Van Lines
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Safeway Moving
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American Van Lines
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Mayzlin Relocation vs. Safeway Moving
Both Mayzlin and Safeway offer flat-rate pricing and 30 days of free storage, but they differ in some key areas, including customer experience and move management.
| Category | Safeway Moving | Mayzlin Relocation |
|---|---|---|
| Service model | Standardized process with triple-check cost estimates and dedicated move coordinators | Flexible, high-touch approach with direct access to support staff |
| Customer communication | Structured and formalized support system | Highly responsive communication with 24/7 phone support and direct coordinator access |
| Scheduling & flexibility | Tighter scheduling and more rigid availability windows | More adaptable move dates and accommodating of last-minute changes |
| Hands-on support | Larger-scale operation focused on consistency and efficiency | Smaller company feel with more individualized attention |
Best for: Safeway is best if you want a structured, cost-focused move with predictable pricing, while Mayzlin is great if you’re looking for a more personalized, responsive experience.
Mayzlin Relocation vs. American Van Lines
Mayzlin and American Van Lines (AVL) are both strong long-distance moving options, but they appeal to different priorities.
| Category | American Van Lines (AVL) | Mayzlin Relocation |
|---|---|---|
| Specialty item handling | Strong reputation for transporting high-value items like antiques, artwork, and grand pianos; specialized training and standardized crating protocols | Offers specialty item support, but with less extensive infrastructure and fewer standardized protocols |
| Pricing & deposits | Deposit typically ranges from 10% to 50% depending on move scope; may price higher for complex or specialty moves | Commonly requires around a 25% deposit; often lower pricing for mid-size moves |
| Customer support | Structured communication through a larger operational network | Highly responsive, hands-on service with personal coordinators and 24/7 availability |
| Move customization | Comprehensive full-service offerings within a more standardized operating model | More flexible with staggered delivery, short-term storage, and last-minute plan adjustments |
Best for: Choose AVL if you’re moving high-value items that require advanced handling. Mayzlin is a better fit if you’re looking for more personalized service, lower upfront costs, and a flexible, customer-centered approach.
FAQ
What makes Mayzlin Relocation stand out?
Mayzlin sets themselves apart with their hands-on, customer-first approach that prioritizes responsiveness, transparency, and flexibility. The company is known for offering flat-rate pricing with no hidden fees, 24/7 support, and a commitment to keeping communication open throughout the entire moving process.
Can I get an instant quote online with Mayzlin?
No, Mayzlin does not currently offer instant online quotes. Instead, you’ll complete an online form and wait for a representative to contact you. During that call, a Mayzlin rep will typically schedule a walkthrough (virtual or in-person) to assess your moving needs and provide a customized flat-rate estimate.
Does Mayzlin have a cancellation fee?
Mayzlin offers a full refund if you cancel your move at least seven days before your scheduled pickup date. This is more generous than many competitors, some of which charge non-refundable deposits or cancellation penalties regardless of the timeline.
Does Mayzlin offer discounts?
Yes, Mayzlin provides discounts for numerous special groups, including military, teachers, students, seniors, first responders, law enforcement, and AAA members. They may also match lower written quotes from competing moving companies.
The availability of additional promotions or seasonal offers can vary.
Is Mayzlin Relocation a broker or an actual moving company?
Mayzlin Relocation is a licensed interstate moving company, not a typical moving broker. That said, like many long-distance movers, your move may involve multiple crews or partner teams depending on the route and delivery schedule. Before signing, ask for the company’s USDOT/MC numbers and confirm who will physically handle pickup and delivery.
Does Mayzlin Relocation offer binding or flat-rate pricing?
Yes. Mayzlin is known for offering flat-rate pricing, which is designed to prevent weight-based surprise charges. However, the price can still change if your inventory changes after the quote or if unexpected accessorial fees apply (stairs, long-carry, shuttle service, or packing add-ons).
How long does Mayzlin Relocation take to deliver a long-distance move?
Most Mayzlin long-distance moves take anywhere from seven to 21 days depending on your route, season, and whether your shipment is consolidated with other deliveries. Cross-country moves and summer peak schedules may have wider delivery windows.
