Montway Auto Transport is one of the strongest nationwide car shipping brokers for long-distance moves, thanks to its large carrier network and reliable service options. We like Montway for customers who want door-to-door convenience, extended support hours, and add-ons like expedited shipping and guaranteed delivery windows. That said, Montway isn’t usually the cheapest option.
Nexus Auto Transport
|
Sherpa Auto Transport
|
Navi Auto Transport
|
Customers praise Montway’s extended customer service hours, which are available 365 days a year, as well as high-value add-on services like on-time delivery guarantees and door-to-door shipping.
While they aren’t known for being a budget auto transport company, Montway offers reasonably-priced services and discounts for military, seniors, students, and returning customers. We recommend comparing Montway’s pricing to at least two other car shipping services to find the best option for your move.
Why You Can Trust FreightWaves Checkpoint
Our mission at FreightWaves Checkpoint is to provide readers with data-driven, unbiased car shipping information and company reviews.
Using our own unique rating system, we evaluated 2,400 car shipping companies nationwide based on key factors like pricing, services, availability, and customer satisfaction. We also dig deep into online consumer reviews to pinpoint what real people have to say about each company and identify recurring pain points and areas of praise.
Our in-house team of experts fully fact-checks all content to ensure our content is up-to-date, accurate, and relevant to what you want and need to know.
Key Takeaways
- Montway Auto Transport offers an additional $250,000 in cargo insurance coverage if your shippers policy doesn’t cover a valid claim.
- Montway offers add-on services like door-to-door shipping, guaranteed on-time delivery, and expedited next-day service.
- Montway charges a $249 cancellation fee if you cancel after it dispatches a motor carrier for the job. Instant quotes expire within seven days.
- Montway allows you to ship up to 100 pounds of personal items in the trunk of your car.
We’re Here To Help
Montway Auto Transport: Pros & Cons
With decades of experience, Montway has the expertise to get your car from point A to point B, but like any car shipper, this company has its pros and cons.
Pros:
- Extended customer service hours 365 days a year
- GPS vehicle tracking available
- Ship 100 pounds or less of personal items at no additional charge
- Discounts available for military, seniors, students, first time movers, and returning customers
- Offers $250,000 in additional insurance
Cons:
- $249 cancellation fee
- Quotes expire after seven days
- Doesn’t offer binding online quotes
How Much Does Montway Auto Transport Cost?
Montway offers competitive pricing and transparent shipping costs. Generally, you can expect to pay between $800 and more than $1,500 with Montway. Every vehicle shipping quote will be different.
What Affects Car Shipping Costs
- Location: Pricing is usually lower for urban areas because they’re easier to access. Rural or remote areas may incur additional fees.
- Time of year: Because of demand, summer costs are usually higher, although harsh winter weather could also increase them.
- Distance: The further the car travels, the higher the cost. Cross-country shipments, like from New York to California, will be more expensive than shorter trips, like from Chicago to Springfield, Illinois.
- Vehicle size and type: Larger vehicles like SUVs and RVs or high-value vehicles like classic cars often cost more to transport because they need extra space or special care.
- Transport option: Enclosed trailers generally cost more than open transport, but offer more protection from weather conditions. Opting for door-to-door shipping will save you time and hassle, but it’s more expensive than terminal-to-terminal shipping.
- Add-ons: Montway Auto Transport offers helpful add-on options like on-time delivery guarantees and door-to-door shipping. These can be convenient, but will increase your car shipping costs.
Cost of Open Car Shipping
| From – To | Vehicle Type | Approximate Cost |
|---|---|---|
| IL → FL | Standard car | $800–$1,200 |
| HI → CA | Standard car | $1,200–$1,600 |
Cost of Enclosed Car Shipping
Montway Auto Transport Services
Montway’s on-time guarantee, additional insurance coverage, and door-to-door shipping options make them a solid vehicle transport company.
- Cross-country shipping: Montway specializes in long-distance transport. It ships vehicles across states, from coast to coast, and internationally.
- Open transport: This cost-effective option is ideal for standard vehicles like sedans. With open transport, car carriers move your car on an open truck.
- Enclosed transport: This shipping method provides additional protection from weather and road elements. It is generally best for luxury, exotic, or classic cars.
- Door-to-door service: Montway will pick up and deliver the vehicle as close to your location as possible.
- Expedited shipping: It can be expensive, but Montway offers expedited service if you need delivery ASAP. Expedited options might not be available during the busy summer months when demand is high.
Montway Reviews at a Glance
| Review Platform | Rating | What It Typically Reflects |
|---|---|---|
| BBB (Better Business Bureau) | A+ (Accredited) | Complaint history, responsiveness, and business practices |
| Trustpilot | 4 / 5 stars | Customer experience, communication, and delivery satisfaction |
| ConsumerAffairs | 4.7 / 5 stars | Service reliability and support responsiveness |
| Google Reviews | 4+ stars (varies) | Overall satisfaction and pickup/delivery performance |
Actual Customer Reviews of Montway Auto Transport
Montway Auto Transport is generally praised for reliable delivery timelines, responsive customer service, and an easy booking process. Many reviews mention clear communication during the shipping process, while negative feedback often relates to carrier availability or last-minute schedule changes.
★★★★★ “Definitely would use their services again”
Rating: 5/5 (Trustpilot)
“Everything worked like it should. Transported my car across the country without any problems or hassle. Price was great and delivery was right on time and smooth.”
– Ozgur
★★★★★ “Montway Auto Transport was a great choice for us and I would use them again”
Rating: 5/5 (Trustpilot)
“The experience was seamless, professional and timely. Our vehicle arrived safely and even came early.”
– Antonio
★★★☆☆ “Montway provided a commendable service”
Rating: 3/5 (ConsumerAffairs)
“If I had to pinpoint an area for improvement, it would be the scheduling. However, I understand that scheduling can be a common issue with any transport service, so it wasn’t a major flaw.”
– Albert
Policies and Fine Print
- Service areas: Nationwide coverage across all 50 states, with international shipping available for select routes
- Transport methods: Open and enclosed auto transport options, plus door-to-door delivery as standard on most routes
- Payment & deposits: No upfront deposit required at booking, and final payment is typically due once a carrier is assigned or at pickup, depending on the carrier
- Discounts: Discounts available for military members, seniors, students, first-time movers, and returning customers
- Cancellation: A $249 cancellation fee applies if you cancel after Montway has dispatched a carrier, and quotes expire after seven days if not booked
- Tracking options: GPS tracking is available on select shipments, along with phone and email updates from Montway’s customer support team
Montway Auto Transport vs. the Competition
Other car shipping companies, like Nexus Auto Transport, Sherpa Auto Transport, and Navi Auto Transport, might be good options depending on your needs.
|
Nexus Auto Transport
|
Sherpa Auto Transport
|
Navi Auto Transport
|
Nexus Auto Transport
Montway Auto Transport and Nexus Auto Transport are two of the most well-known names in the car shipping industry, but they serve customers in slightly different ways. Montway does not offer binding quotes, so prices often increase after booking. Because they rely heavily on third-party carriers, the customer experience can be inconsistent depending on which carrier is assigned.
Nexus Auto Transport offers a more streamlined and consistent experience. They excel in service quality, fast communication, and customer support. Nexus works with a high-quality network of vetted carriers and has a strong reputation for keeping final costs close to the quoted price, even though its quotes aren’t binding.
Montway is a great choice if you need fast, flexible shipping across long distances. But if you want a more dependable and customer-first experience with fewer surprises, Nexus is the better option overall.
Sherpa Auto Transport
Montway Auto Transport and Sherpa Auto Transport both provide nationwide car shipping services, but they take different approaches when it comes to pricing and customer experience.
Sherpa Auto Transport offers a transparent and predictable experience. With its Price Lock Promise, Sherpa guarantees that the price you’re quoted is the price you’ll pay. They also include a complimentary car wash and carefully screen their carrier partners. While Sherpa isn’t quite as large as Montway and doesn’t serve Alaska, it delivers reliable service and strong customer support.
Montway is a solid option for customers who prioritize speed and availability. But if you want a smoother, more predictable process and peace of mind on pricing, Sherpa comes out ahead.
Navi Auto Transport
Montway Auto Transport and Navi Auto Transport both help customers ship vehicles nationwide, but the experience can feel different depending on how much hands-on support you want.
Navi is known for more personalized coordination and flexible scheduling, which can help if your pickup window is uncertain or you need help working through logistics. Like other brokers, the carrier assigned to your route can affect the overall experience, but Navi’s support model is built around keeping communication clear and helping customers navigate next steps.
Montway is a strong pick if you want scale, availability, and add-ons like expedited service. But if you want a more guided experience with coordination support, Navi may be the better fit.
Is Montway Auto Transport Right for You?
Montway Auto Transport is a well-rated car shipping company with plenty of helpful features. If you’re moving with a tight time frame, Montway is a solid option thanks to their on-time delivery guarantee and expedited shipping options.
Montway’s 365-day customer service, lack of an upfront deposit, and GPS tracking make them a good match for customers who need a little extra reassurance. If you’re moving long-distance, Montway allows you to pack up to 100 pounds of belongings in the car for free, which could lower your moving costs.
However, Montway doesn’t offer binding quotes, and it demands a $249 cancellation fee.
FAQ
Can Montway Auto Transport guarantee a pick-up or delivery date and time?
Montway can provide guaranteed pickup dates for an additional cost. You can also upgrade to receive a guaranteed on-time delivery window.
Is Montway a broker or a carrier?
Like most nationally recognized auto shipping companies, Montway is an auto transport broker. They have a vetted network of more than 15,000 international truckers to fulfill your shipment at the best price possible. Customer experiences can vary from carrier to carrier.
What days are Montway Auto Transport open?
Montway’s customer service team is available 365 days a year. However, they aren’t available 24/7 or may have limited availability on holidays.
How does the Montway TruePrice Guarantee work?
Montway’s TruePrice Guarantee means the quote you receive is based on real-time market pricing and is intended to stay consistent as long as your shipment details don’t change. Pricing can still change if your vehicle details, pickup/delivery locations, timeline, or transport type changes, or if the carrier market shifts after the quote expires.
What’s the cancellation policy before vs after dispatch?
If you cancel before Montway dispatches a carrier, you can typically cancel without penalty. If you cancel after Montway has assigned and dispatched a carrier for your shipment, Montway charges a $249 cancellation fee.
Can I ship personal items in my vehicle with Montway?
Yes. Montway allows you to ship up to 100 pounds of personal items inside your vehicle, usually stored in the trunk. Items must be secured and cannot block the driver’s view. Personal belongings are typically not covered by the carrier’s cargo insurance, so avoid shipping valuables.
