Industry groups urge states to cut truckers slack at travel plazas

Drivers waiting up to two hours to get carryout food and use facilities

The trade group for travel plazas and the American Trucking Associations urged local and state governments to make it easier for truckers to get what they need at travel plazas while respecting social distancing guidelines.

Cut truck drivers some slack.

That’s the message from trade groups for the trucking and travel plaza industries, which said Wednesday that critical relief supplies are being delayed because drivers must wait in long lines for carryout food and to use travel plaza facilities in some states.

NATSO, which represents truckstops and travel plazas, and the American Trucking Associations (ATA) urge state and local governments to ensure that truckstops and travel plazas can safely serve commercial drivers while implementing social distancing guidelines necessary to reduce the spread of COVID-19.

“What should be 20-minute stops are turning into more than two-hour layovers,” said Lisa Mullings, NATSO president and CEO. “It is imperative that local enforcement officials enforce occupancy caps in truckstops without unnecessarily disrupting the efficient movement of essential supplies throughout the country.”

The Cybersecurity and Infrastructure Security Agency (CISA) includes truckstop workers and commercial truck drivers on the list of “essential critical infrastructure workers.”

But local enforcement of occupancy limits in travel centers that exceed the Centers for Disease Control and Prevention’s recommended social distancing guidelines are delaying commercial drivers when they stop for food or fuel. Some are enforcing limits of as few as five or 10 people, including employees.

According to NATSO, truckstops and travel plazas frequently average 28,000 square feet — large enough to practice 6-foot safe social distancing while serving truck drivers.

NATSO and the ATA wrote to the National Association of Counties; National Association of County and City Health Officials; the National League of Cities; and the United States Conference of Mayors.

“We urge officials at all levels of government to help our industry keep those deliveries rolling by keeping facilities open and accessible for drivers to use in a safe and efficient manner,” said ATA President and CEO Chris Spear.

Given the critical medical supplies and basic necessities that truckers are hauling, drivers deserve special consideration, said Jon Pertchik, CEO of TravelCenters of America.

“It is crucial that they have quick and easy access to fuel, food, restrooms, showers and other services so they can get back on the road in a timely manner,” Pertchik said.

Upcoming FreightWaves Events
Compliance

Brokerage Compliance Symposium

The day before F3. Every compliance issue you face - fraud exposure, carrier liability, FMCSA rules, cargo theft, insurance gaps - navigated by attorneys and operators defining best practices in a changing industry.

October 26, 2026
The Signal at Chattanooga Choo Choo • Chattanooga, TN
Register Now
Awards

F3 Awards Dinner

The night before F3. FreightTech100 companies honored. FreightTech 25 and Shipper of Choice winners revealed live. Cocktail reception into dinner and live music - 300 industry leaders in one purpose-built room.

October 26, 2026
The Signal at Chattanooga Choo Choo • Chattanooga, TN
Register Now
FreightTech

F3: Future of Freight Festival

Industry-defining keynotes, rapid-fire technology demos, and industry leaders networking in experiences across Chattanooga - plus the inaugural F3 Awards Dinner featuring the FreightTech and Shipper of Choice reveals.

October 27, 2026 – October 28, 2026
The Signal at Chattanooga Choo Choo • Chattanooga, TN
Register Now
Compliance Brokerage Compliance Symposium Oct 26 • The Signal at Chattanooga Choo Choo • Chattanooga, TN

The day before F3. Every compliance issue you face - fraud exposure, carrier liability, FMCSA rules, cargo theft, insurance gaps - navigated by attorneys and operators defining best practices in a changing industry.

The Signal at Chattanooga Choo Choo • Chattanooga, TN Register Now
Awards F3 Awards Dinner Oct 26 • The Signal at Chattanooga Choo Choo • Chattanooga, TN

The night before F3. FreightTech100 companies honored. FreightTech 25 and Shipper of Choice winners revealed live. Cocktail reception into dinner and live music - 300 industry leaders in one purpose-built room.

The Signal at Chattanooga Choo Choo • Chattanooga, TN Register Now
FreightTech F3: Future of Freight Festival Oct 27 – Oct 28 • The Signal at Chattanooga Choo Choo • Chattanooga, TN

Industry-defining keynotes, rapid-fire technology demos, and industry leaders networking in experiences across Chattanooga - plus the inaugural F3 Awards Dinner featuring the FreightTech and Shipper of Choice reveals.

The Signal at Chattanooga Choo Choo • Chattanooga, TN Register Now

Alan Adler

Alan Adler is an award-winning journalist who worked for The Associated Press and the Detroit Free Press. He also spent two decades in domestic and international media relations and executive communications with General Motors.