The Playbook

Adam Wingfield Saturday, July 12, 2025

Dispatch Handoffs That Don’t Drop the Ball

When dispatch handoffs get sloppy, mistakes multiply and money slips through the cracks. Drivers get left in the dark, loads fall through the cracks, and your business starts to bleed in places you can’t afford. Whether you’re running two trucks or twenty, this article will show you how to build a clean, repeatable dispatch handoff […]

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Adam Wingfield Saturday, July 12, 2025

How to Build a Bulletproof Safety Binder from Day One

If you’re operating trucks without a complete, organized, and regularly updated safety binder, you’re playing a dangerous game — one that ends with audits, violations, or worse, lawsuits. Too many new carriers treat compliance like an afterthought. They get their DOT number, get insurance, start moving freight, and figure they’ll “clean it up later.” That’s […]

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Adam Wingfield Friday, July 11, 2025

Building a Load Review Checklist That Prevents Mistakes

If you’re running loads without a formal review process in place, you’re running blind. Every missed appointment, every unpaid detention, every “I thought we agreed on that” moment — it all comes back to one thing: a lack of structure. And in this industry, mistakes don’t just cost time — they cost money, relationships, and […]

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Adam Wingfield Thursday, July 10, 2025

Building a Load Intake Process That Keeps You Organized

If your load intake process looks like scribbled notes, missed emails, and “I’ll remember it later” — you’ve already lost. Not to the load board, not to rates — but to disorganization. And disorganization is the silent killer in this industry. It’s what clogs your cash flow, confuses your drivers, and burns you out before […]

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Adam Wingfield Wednesday, July 9, 2025

How to Create a Maintenance Budget You Can Stick To

If your maintenance budget feels like a moving target, you’re not alone. Most small fleet owners and owner-operators either guess at their maintenance costs—or worse, react to them only after something breaks. That’s not a strategy. That’s survival. And in this industry, running your business in survival mode will kill your margins faster than a […]

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Adam Wingfield Wednesday, July 9, 2025

The Right Way to Create a Driver Scorecard That Sticks 

If you are running a moderate sized fleet with more than 15-20 trucks, measuring your drivers is important. Let’s cut through the fluff—most driver scorecards fail not because the data isn’t there, but because the leadership behind them doesn’t know how to use them. Slapping together a spreadsheet with a few red, yellow, and green […]

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Adam Wingfield Tuesday, July 8, 2025

Breaking the Million Dollar Ceiling with Less Than 5 Trucks

Let’s get one thing straight—hitting seven figures in revenue with a small fleet isn’t a fantasy. It’s a formula. But it’s a formula most small carriers never get close to cracking, not because they lack hustle, but because they lack the strategy and discipline required to operate like a high-performing business with low overhead and […]

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Adam Wingfield Tuesday, July 8, 2025

The One-Page SOP Every Owner Operator Should Be Using

Let’s say this upfront: if your dispatcher doesn’t have a one-page SOP taped to the wall, you’re already behind. I’ve walked into hundreds of dispatch offices—some as clean as a cockpit, others looking like a paperwork tornado touched down. But there’s one thing that separates a dispatcher who owns the day from one who reacts […]

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Adam Wingfield Monday, July 7, 2025

How to Calculate Your Cost Per Hour Not Just Per Mile

Everyone in trucking talks about cost per mile. And yes, it matters. But if that’s the only metric you’re tracking, you’re missing a major part of the profitability picture. Because time—not just distance—is what really determines if you’re winning or bleeding in this business. Cost per hour gives you a real-world, down-to-the-minute view of how […]

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Adam Wingfield Monday, July 7, 2025

How to Build a Weekly Operations Rhythm That Scales

If your trucking operation feels like organized chaos, you’re not alone. One truck becomes two, then three, and before you know it, your phone’s ringing nonstop, your drivers are texting about breakdowns, and you’re booking loads with no strategy—just survival. Sound familiar? That’s exactly why small carriers hit a wall when they try to grow. […]

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Adam Wingfield Sunday, July 6, 2025

The KPI Breakdown Every Dispatcher Should Know

As a carrier with enough units that you hire an internal dispatch team, understanding how to measure their performance is critical. If your dispatcher is only focused on picking loads and calling drivers, you’ve got a major blind spot in your operation. Because in today’s market, dispatch isn’t just about movement—it’s about measurement. And if […]

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Adam Wingfield Saturday, July 5, 2025

July Market Recap – What Small Carriers Did Right (and Wrong)

July didn’t pull any punches. Volatile rates. Tightening capacity. Diesel spikes that tested everyone’s cash flow. For small carriers, it was either a month of smart moves—or hard lessons. What separated those who protected margins from those who scrambled to survive? Discipline. Strategy. Execution. In this recap, we break down what small carriers got right, […]

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Adam Wingfield Saturday, July 5, 2025

Driver Coaching Scripts That Actually Improve CSA Scores

Many small fleets don’t have a safety problem—they have a communication problem. Unsafe driving, HOS violations, maintenance issues—those don’t happen in a vacuum. They happen when expectations aren’t clear, coaching is inconsistent, and drivers feel like they’re being scolded, not supported. If you want to improve your CSA scores, it’s not about throwing another training […]

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Adam Wingfield Friday, July 4, 2025

How to Sell Your Safety Record to a Direct Shipper

Let’s get something straight—many shippers don’t just buy capacity anymore. They buy consistency. They buy professionalism. And most of all, they buy risk reduction. You can have the cleanest trucks, the most reliable drivers, and the best on-time percentage in your market, but if you can’t sell your safety record in a way that builds […]

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Adam Wingfield Saturday, June 28, 2025

Why You Don’t Need 10 Trucks to Make 7 Figures

How Intentional Planning and a Lean Operation Can Beat Market Volatility There’s this belief floating around that 10 trucks is the magic number. That once you hit double digits, you’ve made it. That it somehow guarantees seven figures, financial freedom, or a smooth operation. But the truth is—and I say this as someone who’s coached […]

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Adam Wingfield Saturday, June 28, 2025

How to Budget Weekly Pay When Freight is Inconsistent

Inconsistent freight isn’t just a market trend—it’s a reality every small fleet owner has to face head-on. One week you’re running $3.20/mile on solid round trips. The next, you’re fighting for $2.10/mile spot market loads and dealing with detention that doesn’t pay. But your bills? They don’t care. Driver pay, insurance, maintenance, truck payments, and […]

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Adam Wingfield Wednesday, June 25, 2025

Should You Lease On or Stay Independent as You Grow

As your trucking business starts to scale beyond that first truck, this question shows up fast—should you stay running under your own authority, or lease onto someone else’s? It’s tempting to chase what looks easier. It’s tempting to let someone else handle the backend while you just drive or manage. But the truth is, how […]

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FreightWaves Staff Wednesday, June 25, 2025

English Language Proficiency Standards Could Drive Rates Higher

The Federal Motor Carrier Safety Administration (FMCSA) is intensifying enforcement of English Language Proficiency (ELP) standards, signaling major operational changes for the trucking industry. As of today, June 25, 2025, drivers who fail to meet these requirements face immediate grounding, potentially straining trucking capacity, increasing tender rejections, and driving up national truckload rates. FreightWaves estimates […]

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Rob Carpenter Monday, June 23, 2025

The Ultimate Guide to FMCSA’s June 2025 Rule Rollouts: What Every Fleet Must Know

Starting June 2025, the FMCSA will enforce long-delayed rules on driver medical certification and English proficiency, with direct implications for fleets, intrastate drivers and licensing agencies. From MVR downgrades to out-of-service roadside inspection orders, these rules shift from paper compliance to real-world enforcement. Fleets that fail to adapt may face costly violations or sidelined equipment.

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Rob Carpenter Monday, June 23, 2025

2025 Texas Trucking Show: A Reminder That Trucking is Still a People Business

The 2025 Texas Trucking Show might showcase the best trucks in the country, but it’s also a living, breathing example of why trucking still runs on relationships. From 7-Eleven’s Slurpee truck to Scania’s U.S. road debut with Bruce Wilson, remote-controlled semis, and hundreds of vendors, this year’s event served equal business opportunities, industry education, and community connections.

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Adam Wingfield Friday, June 20, 2025

When to Say No to a Load and Why It Matters

If you’re still saying yes to every load just to “keep the wheels turning,” you’re not running a business—you’re gambling with your profit and praying it works out. The hustle mindset might have gotten you your first truck, but it won’t keep you in the game. The carriers who last know that saying no is […]

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Adam Wingfield Thursday, June 19, 2025

The Real Impact of FMCSA’s English Proficiency Enforcement

Let’s get one thing straight up front—this isn’t about politics, and it’s not about opinion. This is about operational reality. The FMCSA’s renewed enforcement of English proficiency rules isn’t new, but it is hitting harder now, and if you’re not paying attention, it can cost you. Small fleets and owner-operators need to stop treating this […]

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Adam Wingfield Wednesday, June 18, 2025

Freight Theft Rings Are Growing and Small Carriers Are Targets

There’s a new threat moving faster than enforcement can keep up with—and it’s not just hitting the mega carriers. It’s hitting the small fleets. It’s hitting the owner-operators. And it’s hitting the guys who thought, “That would never happen to me.” Freight theft isn’t just a big city problem or a warehouse security issue anymore. […]

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Adam Wingfield Wednesday, June 18, 2025

How to Build a Carrier Brand in 2025

Let’s get one thing straight—branding is not a logo. It’s not your color scheme, it’s not your slogan, and it sure as hell isn’t your Instagram page with four truck selfies and a motivational quote. Branding is how the market remembers you when you’re not in the room. It’s what brokers, shippers, and even other […]

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Adam Wingfield Tuesday, June 17, 2025

Deadhead Reduction Strategies That Work

Most carriers don’t realize how much empty miles are quietly killing their bottom line. You can have the best rates in the world, but if your truck runs 150 miles empty between loads, you’re bleeding profit—and most of the time, you don’t even notice it until it’s too late. Deadhead doesn’t show up on a […]

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Rob Carpenter Monday, June 2, 2025

A Practical Guide to CVSA Brake Safety Week 2025

With over 12% of trucks sidelined during last year’s CVSA Brake Safety Week, the 2025 focus on rotors and brake drums puts heavy-duty and vocational trucks in the crosshairs. This guide breaks down what inspectors look for and how clean, well-maintained rigs are more likely to pass or avoid inspection altogether.

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Adam Wingfield Wednesday, May 28, 2025

How Tender Rejections Predict Your Next Rate

Every week, thousands of loads move across the country before a single rate hits the load board. That’s because most freight—especially high-volume freight—starts with a contract. Shippers send out tenders to their core carriers, usually the same ones every week. But when those carriers say no? That’s when things start to shift—and it’s also when […]

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Rob Carpenter Tuesday, May 27, 2025

The ‘Great Driver Shortage’ Myth

Let’s set the record straight: There is no widespread truck driver shortage in 2025. There. I said it. If you’ve been anywhere near the supply chain over the past four years, you know exactly why that sentence deserves to be said. Again. Louder. Yet here we are. This week, a headline on The Street screamed […]

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Adam Wingfield Friday, May 23, 2025

Rules, Rates and Red Flags – What Every Small Carrier Needs to Watch Right Now

English Proficiency Enforcement Is Back — Here’s Why It Matters More Than You Think The Federal Motor Carrier Safety Administration is officially turning up the heat again on something that’s been quietly enforced for years: English language proficiency behind the wheel. This week, Sean Duffy, confirmed that the agency will be fully restoring enforcement of […]

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Rob Carpenter Friday, May 23, 2025

When Health Becomes Highway Hazard

With 1 in 3 drivers only medically qualified for short-term certification, and FMCSA policy updates arriving next month, fleets must treat driver fitness like the operational risk it is. A house in New Jersey hit by a truck might have been spared. The next one might not.

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Adam Wingfield Thursday, May 15, 2025

How to Read Your Rate Con Like a Pro

Too many carriers treat the rate con like a formality, but buried in those few pages are the traps that can cost you detention pay, shift liability, or delay your check for weeks. In this guide, we walk through how to break down a rate confirmation like a fleet manager, flagging sneaky clauses, protecting your rights, and building a system to manage paperwork at scale. In trucking, reading the fine print is financial survival.

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Adam Wingfield Thursday, May 15, 2025

The Truth About Deadhead and How to Fix It

Deadhead miles don’t show up on rate confirmations, but they quietly bleed small carriers dry, fuel, time, equipment wear and revenue lost every mile you roll empty. This guide breaks down what deadhead really costs and offers five practical strategies, from triangle hauls to smarter rate negotiation, to cut it down, tighten your routing, and boost profit without needing a dedicated lane or a giant customer list.

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Rob Carpenter Wednesday, May 7, 2025

AB5, Broker Bonds & You: A Simple Breakdown for Fleets

AB5 has redrawn the line between independent contractor and employee in California, sending shockwaves through lease-on models and forcing many drivers to get their own authority, but what happens when those new authorities consider brokering freight? This breakdown simplifies what AB5 means for fleets, when broker bonds are required, and why double brokering, ghost MCs, and improper authority setups can cost more than just your load, they can cost your entire business.

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Adam Wingfield Wednesday, May 7, 2025

Shifting Gears: New Rules, New Rivals and the Road Ahead

Independent Contractor Fight Reignites — DOL Backs Off Biden-Era Rule for Now The U.S. Department of Labor just announced a major shift: It’s officially putting the brakes on enforcing the 2024 Biden-era independent contractor rule — at least for now. In a memo sent May 1 by acting Wage and Hour Administrator Donald Harrison III, […]

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Adam Wingfield Thursday, May 1, 2025

How to Get From Lease-On to Authority in 90 Days

The jump from leased-on driver to running under your own authority feels easy when you’re frustrated with your current situation. You start thinking, “Man, if I’m doing all the work, why am I giving up 20%, 30%, even 40% of the money?” And you’re not wrong to feel that way. But emotion doesn’t pay for […]

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