This fireside chat recap is from FreightWaves’ 2022 Enterprise Fleet Summit.
FIRESIDE CHAT TOPIC: The biggest changes influencing carrier executives in 2022.
DETAILS: Carriers have emerged from the COVID-19 pandemic with an appreciation for business process outsourcing (BPO) firms that can take much of the daily responsibilities off their shoulders. In this fireside chat, a top global executive at DDC FPO explains the importance of choosing the right partner and the technology it brings to the table.
SPEAKER: Richard Greening is the global technical director of DDC FPO.
BIO: Greening guides DDC FPO’s technology teams that empower the company to process 300,000 shipments daily in 33 different countries and in more than 30 languages.
KEY QUOTES FROM GREENING:
“Carriers are very cautious about what they are going to do. They’re not going to do anything on a whim.”
“Good fleets understand the value of their drivers, what they can do to improve the job and make it more intuitive for the driver.”
Our employees feel that they don’t work for us. They work for the client.”
“Drivers want just one app.”
“It’s so easy to work from home and not be interrupted. I don’t think people realized how many interruptions they had while in the office.”
“Over the next 12 to 24 months, I see more investment in technology. The conversations generally start with what our technology can do for the client.”
Brokerage Compliance Symposium
The day before F3. Every compliance issue you face - fraud exposure, carrier liability, FMCSA rules, cargo theft, insurance gaps - navigated by attorneys and operators defining best practices in a changing industry.
F3 Awards Dinner
The night before F3. FreightTech100 companies honored. FreightTech 25 and Shipper of Choice winners revealed live. Cocktail reception into dinner and live music - 300 industry leaders in one purpose-built room.
F3: Future of Freight Festival
Industry-defining keynotes, rapid-fire technology demos, and industry leaders networking in experiences across Chattanooga - plus the inaugural F3 Awards Dinner featuring the FreightTech and Shipper of Choice reveals.
The day before F3. Every compliance issue you face - fraud exposure, carrier liability, FMCSA rules, cargo theft, insurance gaps - navigated by attorneys and operators defining best practices in a changing industry.
The Signal at Chattanooga Choo Choo • Chattanooga, TN Register NowThe night before F3. FreightTech100 companies honored. FreightTech 25 and Shipper of Choice winners revealed live. Cocktail reception into dinner and live music - 300 industry leaders in one purpose-built room.
The Signal at Chattanooga Choo Choo • Chattanooga, TN Register NowIndustry-defining keynotes, rapid-fire technology demos, and industry leaders networking in experiences across Chattanooga - plus the inaugural F3 Awards Dinner featuring the FreightTech and Shipper of Choice reveals.
The Signal at Chattanooga Choo Choo • Chattanooga, TN Register Now