Introducing SCI: Custom Insights: Turn Your Transportation Network Into Actionable Intelligence

From Transportation Data to Network Intelligence

Participating shippers contribute transportation data — tendered volume, accepted and rejected tenders, carrier information, rates and other network activity. SCI: Custom Insights brings that data together with SONAR market intelligence so teams can answer questions like:

• Where are we paying above or below market?
• Which lanes offer the greatest savings opportunity?
• Where could pricing be creating capacity or service risk?
• Are carriers accepting the freight we expected them to?
• Is actual volume tracking with what was planned or awarded?
• Which markets are driving network cost or risk?
• Which carriers or lanes should we evaluate first?

Rather than answering those questions in isolation, Custom Insights connects them across three areas: Network Health, Benchmarking and Network Optimization.

Network Health: See the Bigger Picture

Network Health is the starting point, giving users an executive-level view of the transportation network — total spend, market vs. actual spend, savings opportunities, at-risk spend, total volume, network risk, tender compliance, pricing alignment, and budget and volume trends. The page also layers in SONAR market context and AI-driven insights on demand, rates and capacity, so users can quickly see what’s changing and where to look next.

Benchmarking: Find the Lanes That Need Attention

Benchmarking takes the analysis down from the network level to individual lanes.

Lane Opportunities combines pricing alignment, lane difficulty, tender acceptance and market conditions to sort lanes into four categories: High Risk Zone, Savings Opportunity, Carrier-Dependent Zone and Efficiency Zone — making it easy to spot where a shipper may be overpaying, where aggressive pricing could be creating service exposure, and where pricing and capacity are both working well.

Volume Compliance compares planned volume against actual volume so shippers can see where freight is surging, falling short or shifting from expectations — critical context for procurement and routing guide conversations. A carrier performance issue looks very different if that carrier received far more freight than planned, just as a pricing decision may need a second look if the volume never materialized.

Network Optimization: Understand the Markets and Carriers Driving Performance

Network Analysis groups activity by origin or destination market, letting users evaluate spend, volume, rate alignment, tender rejection conditions and compliance across facilities and markets — then drill into the specific lanes driving those results, to see whether an issue is isolated or part of a broader trend.

Carrier Intelligence gives a network-wide view of carrier performance — average rate, rate variance, tender acceptance, total volume, total lanes, average length of haul, risk level and guidance — with the ability to drill into any individual carrier to see exactly which lanes are driving its numbers.

Manual Analysis Isn’t Going Anywhere

SCI: Custom Insights doesn’t replace the existing Supply Chain Intelligence workflow — it extends it. The original SCI experience now lives under Manual Analysis, and remains available for mini-bids, project freight, scenario analysis, new lanes, and any freight that isn’t yet part of a shipper’s ongoing consortium data. That gives participating shippers both an ongoing view of their network and the flexibility to run one-off analysis whenever they need it.

Built for the SONAR Shipper Consortium

SCI: Custom Insights is available exclusively to participating members of the SONAR Shipper Consortium. By contributing transportation data, members gain access to deeper network intelligence that supports procurement, carrier management, routing guide strategy and transportation planning.

The value isn’t just more metrics — it’s connecting shipper-specific performance with market context so teams can identify what matters and know where to act.

Frequently Asked Questions

What is SCI: Custom Insights? SCI: Custom Insights is a consortium-powered feature within SONAR’s Supply Chain Intelligence that combines a shipper’s own transportation data with SONAR market benchmarks to provide an ongoing view of network performance, savings opportunities and risk.

Who can access SCI: Custom Insights? It’s available exclusively to participating members of the SONAR Shipper Consortium. Members contribute transportation data — tendered volume, accepted and rejected tenders, carrier information and rates — in exchange for access to the tool.

How is Custom Insights different from the original SCI experience? The original Supply Chain Intelligence workflow now lives under Manual Analysis and is still available for one-off work like mini-bids, project freight, scenario analysis and new lanes. Custom Insights adds an always-on, automated layer on top of that — an ongoing view of a shipper’s existing network rather than a one-time analysis.

What data do shippers need to contribute to participate? Transportation data such as tendered volume, accepted and rejected tenders, carrier information, rates and other network activity.

What are the three main areas of Custom Insights? Network Health (executive-level view of spend, risk and compliance), Benchmarking (lane-level opportunity and volume analysis), and Network Optimization (market- and carrier-level performance).

Find the savings, surface the risk and know where to act next with SCI: Custom Insights.

Interested in joining the SONAR Shipper Consortium or learning more about SCI: Custom Insights? Email your account manager or request a demo.