The newly launched KN Pledge also promises a money back guarantee, extended cargo liability, instant pricing and a carbon footprint offset.
Kuehne + Nagel said with its newly launched KN Pledge, it becomes the first logistics service provider to offer an online solution for full container load shipments with guaranteed lead time, 100 percent money back guarantee, extended cargo liability, instant pricing and a carbon footprint offset.
Kuehne + Nagel said the guaranteed lead time for full container transportation covers all delivery combinations from port-to-port to door-to-door. In the case of an unavoidable delay, a customer who has booked with KN Pledge will not pay freight charges.
The extended warranty covers a wide range of causes, including fire and act of God, for damages up to $100,000 per container, Kuehne + Nagel said.
“With KN Pledge, customers take an active role in offsetting the environmental impacts of their full container shipping because Kuehne + Nagel offsets the carbon footprint of the transport on behalf of the customers via contributions to the development of four nature-based projects in Indonesia, Kenya and Peru,” the company said in a press release.
KN Pledge is an extension of Kuehne + Nagel’s online quote, book and track capabilities. “Customers easily receive instant, automated quotations, book their FCL shipments and track their cargo in one place,” Kuehne + Nagel said.
Otto Schacht, a member of the managing board of Kuehne + Nagel International AG responsible for sea freight, said, “We are proud to be the first in sea freight logistics to provide this innovative and comprehensive pledge to our customers. What is special about this Kuehne + Nagel online service solution is that it enables our customers to receive offers for FCL in addition to LCL shipments within seconds — from virtually any point in the world to any other point with an additional guaranteed lead time. Furthermore, we offset the CO2 footprint for this full container shipment.”