NNR will use Management Dynamics' Rate Explorer application to improves sales and operating services. 'With nearly 6,000 rate requests received per year, NNR found that a 24-hour response time was no longer acceptable to prospective customers, and did not provide (our) sales organization with enough time to identify the best routing and negotiate the final rate,' NNR said in a statement.
'Rate Explorer eliminates 80 percent or more of the effort involved in preparing a customer quotation, especially the more complex quotes with two or three alternative routings. Now, we can respond in a couple of hours, or sooner,' said Liz Boyles, ocean division manager for NNR Global Logistics USA Inc.
The NVO's Rate Explorer application was implemented and went live within four weeks, NNR said.
Management Dynamics is based in East Rutherford, N.J. For more information, visit https://www.managementdynamics.com.
NNR Global Logistics has 23 offices in the United States, as well as staff locations in Japan, Hong Kong, the United Kingdom, Germany, Taiwan, South Korea and Malaysia. The company, which began in 1908 as Nishi Nippon Railroad, is now part of the Nishitetsu Group, a Japanese conglomerate. For more information, visit https://www.nnrusa.com.
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