RailAmerica plans customer service centers

RailAmerica plans customer service centers RailAmerica Inc., which owns 41 railroads operating in 27 states and three Canadian provinces, said it plans to reorganize customer service, operations support and accounting through the creation of five “transportation logistic centers” and a “revenue protection center” scattered across North America.
   The logistics centers will perform customer service and operations support, where employees will perform jobs such as car ordering, car distribution, car hire; switch, demurrage and miscellaneous billing; and collections. They will be located in Roseburg, Ore.; Phillipsburg, Kan.; Vassar, Mich.; Jacksonville, Fla.; and Stellarton, Nova Scotia. The revenue protection center, which will perform accounting services, will be in St. Albans, Vt.