UNITED TO OUTSOURCE CARGO HANDLING

UNITED TO OUTSOURCE CARGO HANDLING    United Airlines Cargo Division said Friday it will take advantage of labor terms in United's new contract with the International Association of Machine and Aerospace Workers to outsource warehouse and customer call center functions as part of cost-cutting measures taken to help the airline emerge from bankruptcy.
   United Cargo said it would gradually shift cargo handling work to outside firms that have lower labor and system cost structures. United also said it will try to improve its freight accounting processes.
   The IAM ratified a six-year agreement on wage and work rule changes earlier this week. The agreement follows similar concessions by the pilots and flight attendants unions to reduce benefits to help the company survive.
   UAL Corp., the holding company for United, announced a first-quarter loss of $1.3 billion and operating loss of $958 million. In 2002 United lost $510 million including tax write-offs during the first quarter, with operational losses of $813 million. United said it is spending $2 million per day for operating purposes. UAL said it planned to $400 million to $500 million during the second quarter from the lower cost of labor and aircraft reductions.
   United reported cargo revenue of $164 million, up 16.3 percent from $141 million during the first quarter of 2002.
Upcoming FreightWaves Events
Compliance

Brokerage Compliance Symposium

The day before F3. Every compliance issue you face - fraud exposure, carrier liability, FMCSA rules, cargo theft, insurance gaps - navigated by attorneys and operators defining best practices in a changing industry.

October 26, 2026
The Signal at Chattanooga Choo Choo • Chattanooga, TN
Register Now
Awards

F3 Awards Dinner

The night before F3. FreightTech100 companies honored. FreightTech 25 and Shipper of Choice winners revealed live. Cocktail reception into dinner and live music - 300 industry leaders in one purpose-built room.

October 26, 2026
The Signal at Chattanooga Choo Choo • Chattanooga, TN
Register Now
FreightTech

F3: Future of Freight Festival

Industry-defining keynotes, rapid-fire technology demos, and industry leaders networking in experiences across Chattanooga - plus the inaugural F3 Awards Dinner featuring the FreightTech and Shipper of Choice reveals.

October 27, 2026 – October 28, 2026
The Signal at Chattanooga Choo Choo • Chattanooga, TN
Register Now
Compliance Brokerage Compliance Symposium Oct 26 • The Signal at Chattanooga Choo Choo • Chattanooga, TN

The day before F3. Every compliance issue you face - fraud exposure, carrier liability, FMCSA rules, cargo theft, insurance gaps - navigated by attorneys and operators defining best practices in a changing industry.

The Signal at Chattanooga Choo Choo • Chattanooga, TN Register Now
Awards F3 Awards Dinner Oct 26 • The Signal at Chattanooga Choo Choo • Chattanooga, TN

The night before F3. FreightTech100 companies honored. FreightTech 25 and Shipper of Choice winners revealed live. Cocktail reception into dinner and live music - 300 industry leaders in one purpose-built room.

The Signal at Chattanooga Choo Choo • Chattanooga, TN Register Now
FreightTech F3: Future of Freight Festival Oct 27 – Oct 28 • The Signal at Chattanooga Choo Choo • Chattanooga, TN

Industry-defining keynotes, rapid-fire technology demos, and industry leaders networking in experiences across Chattanooga - plus the inaugural F3 Awards Dinner featuring the FreightTech and Shipper of Choice reveals.

The Signal at Chattanooga Choo Choo • Chattanooga, TN Register Now