- The tools shippers and 3PLs use to extend payment terms
- The extent to which shippers and 3PLs combine domestic and international freight pay functions
- The percentage of freight payers still using a manual process to pay bills
- The degree to which freight payers audit before and after payment
- Whether logistics and finance has the primary role in freight pay technology decisions
- How recently companies have audited their freight payment process
2014 Transportation Payment Benchmark Study: Paying the Price for an Outdated Payment Process
American Shipper, in partnership with the Council of Supply Chain Management Professionals (CSCMP) and the Retail Industry Leaders Association (RILA), surveyed nearly 190 shippers and third party logistics providers on their freight payment procedures, strategies, global integration, and technology. Key focus areas include:
