The customs broker Total Customs Services has begun using Descartes Systems Group’s cloud-based Canadian Customs Brokerage solution to improve shipment management, customs filing, security compliance, accounting, and customer service operations.
The solution also enables Total Customs to electronically transmit its customers’ advance importer data, as required by the Canada Border Services Agency’s (CBSA) Advance Commercial Information (ACI) eManifest program.
“Descartes provides us with all of the capabilities we need to run best-in-class operations and the ability to scale as our business grows,” said David Nemiroff, chief operations officer at Total Customs.
Descartes’ cloud-based Canadian Customs Brokerage solution is an enterprise-class application that handles the functions that a customs broker, freight forwarder or self-filing importer uses to manage their operations. The solution leverages the power of Descartes’ Global Logistics Network (GLN).
“Increasing regulatory requirements, such as the CBSA’s eManifest program, and shippers’ demand for faster response times and increased visibility are driving customs brokers to adopt cloud-based solutions that allow them to better collaborate with their customers,” said Eric Bossdorf, vice president of global logistics network at Descartes, in a statement. – Eric Johnson
Total Customs signs on with Descartes