U.S. Customs sets up ‘war room’ for ACE implementation

A major part of the transition to filing electronic entry summaries in CBP’s Automated Commercial Environment begins March 31 and the agency has escalated resources to help shippers address any technical issues.    U.S. Customs and Border Protection has set up a “war room” to help importers and customs brokers resolve issues related to the March 31 deadline for filing electronic entry summaries through the new Automated Commercial Environment (ACE).
   ACE will be the only electronic interchange systems authorized by CBP after that date for processing entries and entry summary filings. Filers are required to switch from the legacy Automated Commercial System, which will be turned off later this year.
   CBP said it will have extra personnel ready to assist during the transition through April 8.
   The March 31 deadline also covers entries and corresponding entry summaries that must be cleared by the National Highway Traffic Safety Administration as well as the Animal Plant Health Inspection Service.
   Filers are urged to contact their designated client representative if they have technical issues. The client representatives will have direct access to the “war room” and will escalate issues brought to them, if necessary.