Import Operations and Compliance Benchmark Study: The Secrets of Import Success Report

American Shipper and BPE Global designed this year’s study to provide readers with a deeper understanding of the trends and issues impacting U.S. import operations and compliance managers.

In March 2012, 336 qualified respondents participated in a 35-question benchmarking survey covering organizational structure, training, responsibilities, operations processes, costs, technology and other key areas related to U.S. imports. The report compares the responses from best-in-class importers – or “winners” – against the average to call out actionable best practices.