The carrier attributed the strong growth primarily to “the effective realization of its fleet expansion strategy, the development of solutions for special cargoes, and the introduction of new destinations and the upgrading of existing ones as ABC continues to respond proactively to the capacity and service requirements of its customers worldwide.”
ABC said the airline’s performance was also helped by a restructuring and centralization of its sales operations that has been complemented by existing regional expertise.
“In 2017, we concentrated our efforts on the development of special cargo transportation, fine-tuning our internal procedures and processes, aligning our organization structure, and going on the path of digitalization, steps which boosted our volumes of special commodities, with temperature pharma heading the list (+150%), followed by off-size and heavy (+33%), and e-commerce (+26%),” Sergey Lazarev, general director of AirBridgeCargo Airlines, said of the results. “We have also initiated a number of projects aimed at ameliorating service quality – including the introduction of our new control tower to monitor consignments of special cargoes and to proactively respond to service disruptions if any, Envirotainer QEP certification for ABC stations, cooperation with Sky Fresh for automated notifications, and other industry-related initiatives with tech-savvy solutions, which helped to sharpen ABC’s performance.”
Looking ahead to this year, ABC said in 2018 it will “beef up its service quality with the main focus on further enhancement of special cargo solutions, not only providing its customers with a wide range of products, but also offering digital solutions to make the process of airfreight delivery as transparent and easy as possible.
“Finding new areas for digital penetration to benefit its customers’ experience will be the main driver of ABC’s development, based on partnership with forward-thinking trustworthy companies, optimization of internal processes and organizational structure, and customized solutions for certain industries, notably the pharmaceutical, aerospace and oil and gas sectors and others,” the company added.
Brokerage Compliance Symposium
The day before F3. Every compliance issue you face - fraud exposure, carrier liability, FMCSA rules, cargo theft, insurance gaps - navigated by attorneys and operators defining best practices in a changing industry.
F3 Awards Dinner
The night before F3. FreightTech100 companies honored. FreightTech 25 and Shipper of Choice winners revealed live. Cocktail reception into dinner and live music - 300 industry leaders in one purpose-built room.
F3: Future of Freight Festival
Industry-defining keynotes, rapid-fire technology demos, and industry leaders networking in experiences across Chattanooga - plus the inaugural F3 Awards Dinner featuring the FreightTech and Shipper of Choice reveals.
The day before F3. Every compliance issue you face - fraud exposure, carrier liability, FMCSA rules, cargo theft, insurance gaps - navigated by attorneys and operators defining best practices in a changing industry.
The Signal at Chattanooga Choo Choo • Chattanooga, TN Register NowThe night before F3. FreightTech100 companies honored. FreightTech 25 and Shipper of Choice winners revealed live. Cocktail reception into dinner and live music - 300 industry leaders in one purpose-built room.
The Signal at Chattanooga Choo Choo • Chattanooga, TN Register NowIndustry-defining keynotes, rapid-fire technology demos, and industry leaders networking in experiences across Chattanooga - plus the inaugural F3 Awards Dinner featuring the FreightTech and Shipper of Choice reveals.
The Signal at Chattanooga Choo Choo • Chattanooga, TN Register Now