How ServiceUp Centralizes Fleet Repair for Stellantis Vehicles

ServiceUp’s Andy Klobnock reveals a groundbreaking partnership with Stellantis Pro One, simplifying fleet repair by offering direct access to over 2,500 franchise dealers through a single, unified platform. This interview unpacks how fleets can now dispatch, track, and bill repairs more efficiently, addressing long-standing visibility and data access challenges in traditional maintenance processes. Learn how this collaboration not only streamlines operations for Stellantis vehicles but also paves the way for future AI-driven efficiencies across the entire light-duty to heavy-duty fleet market.

ServiceUp has struck a preference agreement with Stellantis Pro1 that gives fleets on its platform direct access to more than 2,500 franchise dealers, with repairs dispatched, tracked, and invoiced through a single system. The deal addresses one of the most persistent friction points in commercial fleet maintenance: the fragmented, paper-heavy process of managing warranty and mechanical work across hundreds of independent dealer franchisees.

“Fleets, you now have the ability to manage all of your Stellantis relationships across the entire network, across the entire U.S. in one single platform,” said ServiceUp COO Andy Klobnock. Under the arrangement, a fleet creates a repair order inside ServiceUp regardless of whether the receiving dealer is an independent operator or part of a larger group — the platform handles approvals and billing on the back end.

Billing standardization is a core feature of the integration. Dealer management systems vary widely — from CDK to Reynolds and others — meaning invoices historically arrived in inconsistent formats. ServiceUp ingests each invoice and maps it to the VMRS data standard, presenting fleets with one consolidated bill on their own payment terms while ServiceUp settles with Stellantis dealers separately.

“It doesn’t matter which dealer system a dealer is working off of. When we ingest that invoice and that estimate, we are mapping it to our data standard. And so when we pass that off to the fleet, they get one invoice in one format against one data standard,” Klobnock said.

The platform is not limited to Stellantis vehicles or franchise dealers. Klobnock said ServiceUp supports Class 1 through 8 vehicles and can route assignments to independent shops such as local garages or national chains like Goodyear. The company currently has roughly 25,000 shops in its network and expects to reach approximately 50,000 by year-end, with active discussions underway with large third-party providers in the Class 4 through 8 segment.

Artificial intelligence is playing a growing role in reducing administrative overhead. ServiceUp captures three data streams — repair line-item detail, cycle-time data for each step in the repair process, and shop capability profiles — and feeds that context to AI agents. Those agents can autonomously follow up with vendors on parts arrival and estimated completion dates, and flag potential billing anomalies such as an oil change billed 2,000 miles after a previous one when fleet policy calls for changes every 10,000 miles.

Klobnock said the Stellantis partnership also benefits dealers by providing visibility into fleet volume trends and labor-rate benchmarks that can help them compete more effectively for commercial work — a segment many franchise locations have historically underserved. Looking ahead, he said ServiceUp plans to announce additional OEM and fleet partnerships within the next two to three months, with a longer-term vision of vehicles automatically routing themselves to the optimal repair vendor based on fault codes, cost estimates, and turnaround time.

• ServiceUp’s preference agreement with Stellantis Pro1 connects fleets to more than 2,500 franchise dealers through a single dispatch, tracking, and billing platform.
• The company targets doubling its shop network from roughly 25,000 to 50,000 locations by year-end, including expansion into Class 4–8 mobile and third-party providers.
• AI agents automate administrative tasks such as parts-status follow-ups and repair history-based fraud detection, reducing manual overhead for fleet managers.

This Summary is generated thanks to a transcription of the interview, for the full interview please enjoy the video above.