IAG Cargo launches emergency shipment service

Meanwhile, at its London Heathrow hub, IAG Cargo is establishing a new freight facility, which is set to commence operations in 2018 and will be twice the size of its existing Premia facility at the airport.    IAG Cargo said Thursday it is launching a new emergency shipment service called Critical, and also unveiled its plans for a new freight facility at its London Heathrow hub.
   Launching Oct. 3, Critical will provide the airfreight market with an emergency product that ensures critical shipments are both intensely monitored and guaranteed to fly, the company said.
   “The product is bespoke to the emergency shipment market, exclusively designed for time urgent shipments, which often have significant cost implications if they don’t arrive on time,” IAG Cargo said.
   The service will be available across IAG Cargo’s entire network of over 350 destinations.
   Several businesses have signed up for the carrier’s new service, ranging from aerospace to high tech sectors.
   “We understand the pressure our freight forwarders and supply chain partners come under when a customer demands that a shipment must move that day,” IAG Cargo Commercial Director David Shepherd said. “Until now, we have not had a product that fully satisfies this unique need, with short cut off times and non-off loadable status, we can now meet the exact demands for shipments that simply must fly.”
   Meanwhile, IAG Cargo’s new freight facility at London Heathrow will operate alongside the company’s existing Premia facility at the airport and is expected to commence operations in 2018.
   The new facility will be twice the size of the Premia facility, providing a larger dedicated Constant Climate Quality Center for pharmaceuticals, new delivery and collection doors, and an advanced warehouse management system that will prioritize freight.
   IAG Cargo said, “The new building will manage the flow-through of all express Prioritise shipments and passive Constant Climate shipments.”
   “IAG Cargo’s four airlines now carry more premium freight than at any point in their combined history,” IAG Cargo CEO Drew Crawley said. “With the continued growth of high speed e-commerce and cool chain logistics in particular, as well as the ongoing expansion of the IAG family and network, we need facilities that are ready for the next generation of premium freight.”
Upcoming FreightWaves Events
Compliance

Brokerage Compliance Symposium

The day before F3. Every compliance issue you face - fraud exposure, carrier liability, FMCSA rules, cargo theft, insurance gaps - navigated by attorneys and operators defining best practices in a changing industry.

October 26, 2026
The Signal at Chattanooga Choo Choo • Chattanooga, TN
Register Now
Awards

F3 Awards Dinner

The night before F3. FreightTech100 companies honored. FreightTech 25 and Shipper of Choice winners revealed live. Cocktail reception into dinner and live music - 300 industry leaders in one purpose-built room.

October 26, 2026
The Signal at Chattanooga Choo Choo • Chattanooga, TN
Register Now
FreightTech

F3: Future of Freight Festival

Industry-defining keynotes, rapid-fire technology demos, and industry leaders networking in experiences across Chattanooga - plus the inaugural F3 Awards Dinner featuring the FreightTech and Shipper of Choice reveals.

October 27, 2026 – October 28, 2026
The Signal at Chattanooga Choo Choo • Chattanooga, TN
Register Now
Compliance Brokerage Compliance Symposium Oct 26 • The Signal at Chattanooga Choo Choo • Chattanooga, TN

The day before F3. Every compliance issue you face - fraud exposure, carrier liability, FMCSA rules, cargo theft, insurance gaps - navigated by attorneys and operators defining best practices in a changing industry.

The Signal at Chattanooga Choo Choo • Chattanooga, TN Register Now
Awards F3 Awards Dinner Oct 26 • The Signal at Chattanooga Choo Choo • Chattanooga, TN

The night before F3. FreightTech100 companies honored. FreightTech 25 and Shipper of Choice winners revealed live. Cocktail reception into dinner and live music - 300 industry leaders in one purpose-built room.

The Signal at Chattanooga Choo Choo • Chattanooga, TN Register Now
FreightTech F3: Future of Freight Festival Oct 27 – Oct 28 • The Signal at Chattanooga Choo Choo • Chattanooga, TN

Industry-defining keynotes, rapid-fire technology demos, and industry leaders networking in experiences across Chattanooga - plus the inaugural F3 Awards Dinner featuring the FreightTech and Shipper of Choice reveals.

The Signal at Chattanooga Choo Choo • Chattanooga, TN Register Now