The survey, taken July 27 through Aug. 6, and a later survey taken Aug. 12, showed that truck turns during extended hours are happening faster than the normal 35- to 40-minute turn times during weekday operations. Truckers, however, dispute the average turn times that terminals claim, and PierPass officials said times varied among the port complex's 12 terminals.
In its first four weeks of operation, the program diverted more than 188,000 truck trips out of peak-hour weekday traffic, PierPass said.
'These results are especially notable given that the surveys were conducted during the early days of the program, when many operational issues were being worked through,' PierPass President Bruce Wargo said in a statement. 'We expect that driver satisfaction with OffPeak will increase as the program matures. It is also important to note that some of the criticisms that have been directed at PierPASS reflect longstanding issues at the ports that have nothing to do with PierPASS or the OffPeak program.'
Brokerage Compliance Symposium
The day before F3. Every compliance issue you face - fraud exposure, carrier liability, FMCSA rules, cargo theft, insurance gaps - navigated by attorneys and operators defining best practices in a changing industry.
F3 Awards Dinner
The night before F3. FreightTech100 companies honored. FreightTech 25 and Shipper of Choice winners revealed live. Cocktail reception into dinner and live music - 300 industry leaders in one purpose-built room.
F3: Future of Freight Festival
Industry-defining keynotes, rapid-fire technology demos, and industry leaders networking in experiences across Chattanooga - plus the inaugural F3 Awards Dinner featuring the FreightTech and Shipper of Choice reveals.
The day before F3. Every compliance issue you face - fraud exposure, carrier liability, FMCSA rules, cargo theft, insurance gaps - navigated by attorneys and operators defining best practices in a changing industry.
The Signal at Chattanooga Choo Choo • Chattanooga, TN Register NowThe night before F3. FreightTech100 companies honored. FreightTech 25 and Shipper of Choice winners revealed live. Cocktail reception into dinner and live music - 300 industry leaders in one purpose-built room.
The Signal at Chattanooga Choo Choo • Chattanooga, TN Register NowIndustry-defining keynotes, rapid-fire technology demos, and industry leaders networking in experiences across Chattanooga - plus the inaugural F3 Awards Dinner featuring the FreightTech and Shipper of Choice reveals.
The Signal at Chattanooga Choo Choo • Chattanooga, TN Register Now