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Put That Coffee Down

Selling on reputation – Put That Coffee Down (with video)

Timothy Dooner
·
Gemini Sparkle

Key Takeaways:

  • The podcast discusses the negative perception of freight brokers and how to improve their image.
  • Strategies for building trust and long-term customer relationships are shared.
  • Liz Wayne, founder of Able Transport Solutions, is featured as a guest.
  • The episode includes listener feedback and advice on community building.
Key takeaways sponsored by SONAR
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[vimeo-autoplay video-id=”456321277″]

On today’s episode, Dooner and Hill are talking all about the bad reputation brokers get and how they can improve their image. Defy expectations, build trust and keep customers for the long haul with these logical steps.

They’re joined by special guest Liz Wayne, founder and president of Able Transport Solutions.

Plus, listener feedback, advice and community building!

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Timothy Dooner

Dooner is an award-winning podcaster who hosts and produces FreightWaves' WHAT THE TRUCK?!? In under a year he helped build FreightCasts, the world’s largest logistics and supply chain podcast network in media. WTT is ranked in Apple Podcasts top-20 Business News podcasts. He also writes a newsletter of the same title with over 15k subscribers in the supply chain and trucking niche. Dooner has been in freight since 2005 and has held directors positions in operations, sales, consulting, and marketing. He has worked with FedEx, Reebok, Adidas, L.L. Bean, Hasbro, Louis Vuitton, and many more high level clients across the full spectrum of the supply chain. He was a featured speaker at TEDx Chattanooga.