Thomas Miller launches new claims business

Thomas Miller launches new claims business Thomas Miller, which manages leading shipping and transport insurance mutuals, has launched a new claims management service, Thomas Miller Claims Management.
   'Increasing financial costs, a shortage of suitably qualified staff and growing complexity of retained risks are leading transport and other organizations to outsource the management of their claims,' the company said. 'Over the years, cost cutting has left many companies' insurance departments under resourced, whilst at the same time the claims environment has become more complicated. In particular, deductibles have increased steadily, presenting in-house teams with more risk to manage.'
   'A number of our clients approached us to take over some or all of their claims functions and from this we have seen an opportunity that we believe will have wide appeal. We have already secured contracts with organizations that have had little or no previous contact with Thomas Miller,' said Peter Jackson, chief executive officer.