U.S. MILITARY SEEKS TO IMPROVE MOVEMENT OF HOUSEHOLD GOODS
The U.S. Military’s Transportation Command wants to use the results of a
new survey to improve the Defense Department’s movement of household goods.
The survey is the second since September, and will allow recipients who have
moved during the past three years an opportunity to rate their moving experience.
The U.S. Transportation Command, based at Scott Air Force Base in
Illinois, has hired consulting firms American Management Systems and the Hay Group to help
with the surveys.
"We want to look at the system from top to bottom," said Maj. James
Hutton, spokesman for the U.S. Transportation Command. "We want to make the system
better."
The military contracts with 1,351 carriers in the U.S. to move military
household goods.
