UPS expanding at Kansas City airport as e-commerce surges (video)

A UPS MD-11 cargo jet at Kansas City International Airport. The express carrier is expanding its facility there to handle more package volume. (Photo: UPS)

UPS will be able to park more planes simultaneously and process parcels faster next year once it completes a major modernization at its Kansas City, Missouri, air gateway. The project is made possible by a new lease agreement.

A significant increase in e-commerce business is driving the UPS infrastructure investment in Kansas City, as it is throughout the company.

The express parcel hauler will expand its warehouse ramp at Kansas City International Airport to 534,000 square feet, with five aircraft parking positions — up from the current two — and a complete renovation of the 50,000-square-foot processing facility, according to the airport authority and UPS. New high-speed sorting equipment will increase sorting capacity to 5,000 packages per hour from 1,500 today.

UPS Airlines’ operation at Kansas City International Airport. (Source: UPS)

The Kansas City Aviation Department last week finalized a 30-year lease extension with real estate developer Aeroterm, which subleases the property to UPS. 

“In addition to the need for additional capacity in Kansas City, the project is also expected to improve service reliability” for northwest Missouri and northeast Kansas. “With packages sorted faster, they’re out for delivery a little sooner,” UPS Airlines spokesman Jim Mayer said.

UPS expects to hire about 60 new employees to help sort packages. The project is scheduled to begin in late October and be completed in the fall of 2021.

UPS launched air operations from Kansas City International in 1986 and now operates six flights per day. 

“Expedited transportation in the Kansas City region dates back to the Pony Express days in the 1800s,” said Kansas City Director of Aviation Pat Klein in a statement. “Our central U.S. location continues to be key for air freight operations.”

Global e-commerce sales are projected to more than double to $6.5 trillion by 2023, according to Statista. The Boston Consulting Group estimates U.S. e-commerce sales will double too, to $1 trillion, growing at six times the rate of all retail transactions.

Those projections came before the coronavirus pandemic, which has prompted an explosion in online shopping by people avoiding brick-and-mortar stores because of stay-home orders or fear of being infected by the virus. Best Buy this week reported that e-commerce sales grew 242% from the year-ago quarter and now represent 53% of total sales.

Amazon (NASDAQ: AMZN), is UPS’ largest customer, accounting for almost 12% of UPS’ $74 billion in revenue last year. 

UPS is enlarging its fleet of Boeing 767 aircraft, which are well suited for e-commerce shuttle operations, and opening an airport distribution center in Gary, Indiana, in November to keep up with package growth in the Chicagoland area.

Click here for more FreightWaves/American Shipper stories by Eric Kulisch.

RECOMMENDED READING:

E-commerce drives multipronged expansion at UPS Airlines

UPS names new US, international heads

The Force is with the USPS

Upcoming FreightWaves Events
Compliance

Brokerage Compliance Symposium

The day before F3. Every compliance issue you face - fraud exposure, carrier liability, FMCSA rules, cargo theft, insurance gaps - navigated by attorneys and operators defining best practices in a changing industry.

October 26, 2026
The Signal at Chattanooga Choo Choo • Chattanooga, TN
Register Now
Awards

F3 Awards Dinner

The night before F3. FreightTech100 companies honored. FreightTech 25 and Shipper of Choice winners revealed live. Cocktail reception into dinner and live music - 300 industry leaders in one purpose-built room.

October 26, 2026
The Signal at Chattanooga Choo Choo • Chattanooga, TN
Register Now
FreightTech

F3: Future of Freight Festival

Industry-defining keynotes, rapid-fire technology demos, and industry leaders networking in experiences across Chattanooga - plus the inaugural F3 Awards Dinner featuring the FreightTech and Shipper of Choice reveals.

October 27, 2026 – October 28, 2026
The Signal at Chattanooga Choo Choo • Chattanooga, TN
Register Now
Compliance Brokerage Compliance Symposium Oct 26 • The Signal at Chattanooga Choo Choo • Chattanooga, TN

The day before F3. Every compliance issue you face - fraud exposure, carrier liability, FMCSA rules, cargo theft, insurance gaps - navigated by attorneys and operators defining best practices in a changing industry.

The Signal at Chattanooga Choo Choo • Chattanooga, TN Register Now
Awards F3 Awards Dinner Oct 26 • The Signal at Chattanooga Choo Choo • Chattanooga, TN

The night before F3. FreightTech100 companies honored. FreightTech 25 and Shipper of Choice winners revealed live. Cocktail reception into dinner and live music - 300 industry leaders in one purpose-built room.

The Signal at Chattanooga Choo Choo • Chattanooga, TN Register Now
FreightTech F3: Future of Freight Festival Oct 27 – Oct 28 • The Signal at Chattanooga Choo Choo • Chattanooga, TN

Industry-defining keynotes, rapid-fire technology demos, and industry leaders networking in experiences across Chattanooga - plus the inaugural F3 Awards Dinner featuring the FreightTech and Shipper of Choice reveals.

The Signal at Chattanooga Choo Choo • Chattanooga, TN Register Now

Eric Kulisch

Eric is the Parcel and Air Cargo Editor at FreightWaves. An award-winning business journalist with extensive experience covering the logistics sector, Eric spent nearly two years as the Washington, D.C., correspondent for Automotive News, where he focused on regulatory and policy issues surrounding autonomous vehicles, mobility, fuel economy and safety. He has won two regional Gold Medals and a Silver Medal from the American Society of Business Publication Editors for government and trade coverage, and news analysis. He was voted best for feature writing and commentary in the Trade/Newsletter category by the D.C. Chapter of the Society of Professional Journalists. He was runner up for News Journalist and Supply Chain Journalist of the Year in the Seahorse Freight Association's 2024 journalism award competition. In December 2022, Eric was voted runner up for Air Cargo Journalist. He won the group's Environmental Journalist of the Year award in 2014 and was the 2013 Supply Chain Journalist of the Year. As associate editor at American Shipper Magazine for more than a decade, he wrote about trade, freight transportation and supply chains. He has appeared on Marketplace, ABC News and National Public Radio to talk about logistics issues in the news. Eric is based in Vancouver, Washington. He can be reached for comments and tips at ekulisch@freightwaves.com