UPS expands presence in India, Philippines
UPS said Tuesday it is expanding its field stocking location network in India and establishing an Asia Post Sales Customer Support Center in Clark, Philippines.
In India, UPS is partnering with Indian logistics company AFL to develop 130 field-stocking locations (FSLs). The logistics giant said these locations provide logistics support to companies that must respond quickly to customer service needs, such as high-tech electronic firms. AFL will use UPS's post sales technology to manage customers' forward stocking inventory at multiple locations, with the ability to view inventory located in FSLs worldwide.
'The expanded network will benefit customers requiring close-to-customer field stocking facilities and a transportation network to support same-day, next flight out and next-business-day delivery of critical service parts,' UPS said. 'The sourcing time for customers is greatly reduced as they gain immediate access to strategically-located central distribution centers and FSL's across India.'
In the Philippines, UPS will open a 24/7 customer support center for Asia service parts logistics. UPS operates 700 FSLs in 120 countries, and the center will give customers in Asia support and visibility into their orders with real-time status, the company said.
'Despite current economic conditions, Asia continues to be a global manufacturing hub and market research indicates Asia’s contract logistics market could overtake North America's in the next five years,' said Brad Mitchell, president of UPS Logistics & Distribution, in a statement.
UPS expands presence in India, Philippines