UPS SOFTWARE REPORTEDLY CAUSES PROBLEMS FOR CUSTOMERS
Software distributed by Atlanta-based United Parcel Service Inc. caused some customers' computers to reconfigure Internet browsers and automatically made the express carrier's main Web site the user's home page, according to a Wall Street Journal report Thursday.
UPS sent out 200,000 copies of its WorldShip system to UPS customers. The software also reportedly added several UPS-related Web sites to customers' existing list of bookmarked Internet destinations, the Journal reported.
A UPS spokesperson said the company is working to help customers take out the software and fix related problems, the Journal said.
“We consider it a mistake,” the UPS spokesperson was quoted in the Journal story.