UPS to work with India last-mile logistics collective

UPS’s agreement with Connect India is intended to give small businesses and artisans access to the parcel giant’s global reach though a network that reaches more than 8,000 small towns and semi-urban areas.    UPS has tabbed an Indian last-mile delivery network to connect customers in semi-urban and rural areas of India with the rest of the world.
   Bangalore-based Connect India has become a UPS authorized shipping outlet under a new agreement that links UPS’s global network with Connect India’s last-mile logistics capabilities. Customers in remote locations will be able to book international shipments through Connect India centers, which will make use of UPS’s global shipping services.
   Connect India currently operates through a network of common service centers entrepreneur-run Connect India Centers. Together they form a last-mile delivery network covering more than 50 cities, 650 district towns and 8,000 small towns across the country. The company’s vision is to eventually cover about 25,000 pin codes and establish 50,000 Connect India Centers over the next three years.
   UPS, which has operated in India since 1998, said the Connect India centers will provide customers with access to international shipping options, including packaging and labeling. The centers will also accept prepaid, drop-off packages processed online at ups.com. The program is aimed at bringing households, small and medium-size enterprises, entrepreneurs and artisans in remote regions of India to UPS’s global network.
   “The growing cross-border market in India and the renewed focus on boosting exports of indigenous products presents an opportunity to connect rural communities direct to an international delivery network,” said Mark Martyn-Fisher, managing director of UPS India. “Our alliance with Connect India is invaluable in opening new markets for the budding entrepreneur and SME company networks that need a reliable, convenient logistics system in order to survive and flourish.”
   “We aim to become the drop-box for all domestic, international and banking needs in India,” said L.R. Sridhar, founder and chief executive officer of Connect India. “Even as we explore new partnerships to improve our last-mile distribution capabilities, being UPS’s Authorized Shipping Outlet will open up a whole new international market for our customers.”
Upcoming FreightWaves Events
Compliance

Brokerage Compliance Symposium

The day before F3. Every compliance issue you face - fraud exposure, carrier liability, FMCSA rules, cargo theft, insurance gaps - navigated by attorneys and operators defining best practices in a changing industry.

October 26, 2026
The Signal at Chattanooga Choo Choo • Chattanooga, TN
Register Now
Awards

F3 Awards Dinner

The night before F3. FreightTech100 companies honored. FreightTech 25 and Shipper of Choice winners revealed live. Cocktail reception into dinner and live music - 300 industry leaders in one purpose-built room.

October 26, 2026
The Signal at Chattanooga Choo Choo • Chattanooga, TN
Register Now
FreightTech

F3: Future of Freight Festival

Industry-defining keynotes, rapid-fire technology demos, and industry leaders networking in experiences across Chattanooga - plus the inaugural F3 Awards Dinner featuring the FreightTech and Shipper of Choice reveals.

October 27, 2026 – October 28, 2026
The Signal at Chattanooga Choo Choo • Chattanooga, TN
Register Now
Compliance Brokerage Compliance Symposium Oct 26 • The Signal at Chattanooga Choo Choo • Chattanooga, TN

The day before F3. Every compliance issue you face - fraud exposure, carrier liability, FMCSA rules, cargo theft, insurance gaps - navigated by attorneys and operators defining best practices in a changing industry.

The Signal at Chattanooga Choo Choo • Chattanooga, TN Register Now
Awards F3 Awards Dinner Oct 26 • The Signal at Chattanooga Choo Choo • Chattanooga, TN

The night before F3. FreightTech100 companies honored. FreightTech 25 and Shipper of Choice winners revealed live. Cocktail reception into dinner and live music - 300 industry leaders in one purpose-built room.

The Signal at Chattanooga Choo Choo • Chattanooga, TN Register Now
FreightTech F3: Future of Freight Festival Oct 27 – Oct 28 • The Signal at Chattanooga Choo Choo • Chattanooga, TN

Industry-defining keynotes, rapid-fire technology demos, and industry leaders networking in experiences across Chattanooga - plus the inaugural F3 Awards Dinner featuring the FreightTech and Shipper of Choice reveals.

The Signal at Chattanooga Choo Choo • Chattanooga, TN Register Now