The U.S. Postal Service (USPS) has restored access to its online tracking system after an outage on Sunday left customers unable to check the status of deliveries on the agency’s website.
“All issues have been resolved,” USPS spokesperson Roy Betts told FreightWaves in an email on Monday.
Betts said the outage occurred after USPS “deployed new servers and functionality to support our enhanced Redelivery Service.”
The USPS online tracking system appeared to have gone offline on Sunday. Customers began reporting issues accessing the system, and many took to Twitter to complain.
On Friday, USPS announced an organizational overhaul to help avert a financial collapse. The announcement came after USPS reported a $2.2 billion loss in the third quarter – even as it saw a 50% increase in shipping and package volumes.
The COVID-19 pandemic has exacerbated a long-term decline in mail volumes. While a surge in parcel business has helped offset the further drop in regular mail, Postmaster General and Chief Executive Officer Louis DeJoy told the agency’s board of governors that “the reality remains that the Postal Service is in a financially unsustainable position absent significant fundamental change.”
Click for more FreightWaves articles by Nate Tabak
Three charged in USPS truck driver’s killing
Canadian truckers: COVID-19 fears blocking access to medical care
Feds still probing $20 million marijuana shipment after trucker’s release
Brokerage Compliance Symposium
The day before F3. Every compliance issue you face - fraud exposure, carrier liability, FMCSA rules, cargo theft, insurance gaps - navigated by attorneys and operators defining best practices in a changing industry.
F3 Awards Dinner
The night before F3. FreightTech100 companies honored. FreightTech 25 and Shipper of Choice winners revealed live. Cocktail reception into dinner and live music - 300 industry leaders in one purpose-built room.
F3: Future of Freight Festival
Industry-defining keynotes, rapid-fire technology demos, and industry leaders networking in experiences across Chattanooga - plus the inaugural F3 Awards Dinner featuring the FreightTech and Shipper of Choice reveals.
The day before F3. Every compliance issue you face - fraud exposure, carrier liability, FMCSA rules, cargo theft, insurance gaps - navigated by attorneys and operators defining best practices in a changing industry.
The Signal at Chattanooga Choo Choo • Chattanooga, TN Register NowThe night before F3. FreightTech100 companies honored. FreightTech 25 and Shipper of Choice winners revealed live. Cocktail reception into dinner and live music - 300 industry leaders in one purpose-built room.
The Signal at Chattanooga Choo Choo • Chattanooga, TN Register NowIndustry-defining keynotes, rapid-fire technology demos, and industry leaders networking in experiences across Chattanooga - plus the inaugural F3 Awards Dinner featuring the FreightTech and Shipper of Choice reveals.
The Signal at Chattanooga Choo Choo • Chattanooga, TN Register Now