(Update: USPS said on Monday that it has restored access to its online tracking system.)
The U.S. Postal Service’s online tracking system appears to have gone offline on Sunday.
Numerous users on Twitter reported being unable to access the USPS tracking tool on its website. An alert on the postal service’s website stated: “Some of our applications are currently experiencing technical difficulties. Please check back later.”
USPS media relations did not immediately respond to a voicemail left by FreightWaves on Sunday.
USPS on Friday announced an organizational overhaul to help avert a financial collapse.
The announcement came after USPS reported a $2.2 billion loss in the third quarter even as it saw a 50% increase in shipping and package volumes.
The COVID-19 pandemic has exacerbated a long-term decline in mail volumes.
While a surge in parcel business has helped offset the further drop in regular mail, Postmaster General and Chief Executive Officer Louis DeJoy told the agency’s board of governors that “the reality remains that the Postal Service is in a financially unsustainable position absent significant fundamental change.”
This is a developing story. Come back to FreightWaves for updates.