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Breaking News: Outage hits USPS online tracking system (updated)

Frustrated U.S. Postal Service customers take to Twitter

Photo: Jim Allen/FreightWaves

(Update: USPS said on Monday that it has restored access to its online tracking system.)

The U.S. Postal Service’s online tracking system appears to have gone offline on Sunday.

Numerous users on Twitter reported being unable to access the USPS tracking tool on its website. An alert on the postal service’s website stated: “Some of our applications are currently experiencing technical difficulties. Please check back later.”

USPS media relations did not immediately respond to a voicemail left by FreightWaves on Sunday.

USPS on Friday announced an organizational overhaul to help avert a financial collapse.

The announcement came after USPS reported a $2.2 billion loss in the third quarter even as it saw a 50% increase in shipping and package volumes.

The COVID-19 pandemic has exacerbated a long-term decline in mail volumes.

While a surge in parcel business has helped offset the further drop in regular mail, Postmaster General and Chief Executive Officer Louis DeJoy told the agency’s board of governors that “the reality remains that the Postal Service is in a financially unsustainable position absent significant fundamental change.”

This is a developing story. Come back to FreightWaves for updates.

Click for more FreightWaves articles by Nate Tabak.

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  1. Guybrush Threepwood

    Before you complain, this is a threat to democracy, this is not TDS, I’ve had Twitter accounts permanently suspended for defending public services, without spewing or suggesting hate or harm.. If you are looking to fight me, go away, you have no war power here.

    That said…

    He’s winding the USPS down like a failed business for divestment to a private owner/conservator. The reason it is in so much trouble now is that there has been so many cuts and demands to prepay retirement. I’ve had several dozen orders hijacked since March. I even had an assistance check from a peer get lost in FedEx, and I owe him the $5K in money back.

    When Biden takes charge, he should have the USPS structure restored to the fullest of capacity as a public service

Comments are closed.

Nate Tabak

Nate Tabak is a Toronto-based journalist and producer who covers cybersecurity and cross-border trucking and logistics for FreightWaves. He spent seven years reporting stories in the Balkans and Eastern Europe as a reporter, producer and editor based in Kosovo. He previously worked at newspapers in the San Francisco Bay Area, including the San Jose Mercury News. He graduated from UC Berkeley, where he studied the history of American policing. Contact Nate at [email protected].