White Paper – How E-Commerce Has Changed Supply Chains & The Retail Experience

E-commerce in the U.S. was already on a tremendous growth path prior to COVID-19, growing at about a 15% compound annual growth rate for the last decade plus. However, COVID-19 accelerated e-commerce growth exponentially, bringing the overall penetration of online retail in the U.S. up from just 11% as of the end of 2019 to nearly 30% in the second quarter of 2020.

This white paper, developed in partnership with Ryder, examines the ways that e-commerce has changed the way we purchase and receive goods, what the expectations are for a retailer in 2020 and how a smaller player can compete with the big box stores.

Topics featured in this white paper include:

  • How e-commerce has changed supply chains and the retail experience
  • How to compete in e-commerce as a smaller player
  • The rise of Amazon and the ripple effect from free two-day (and now one-day) delivery
  • and more

Complete the form below to download your complimentary copy of this white paper today!

[sc name=”ryder-white-paper-11-17″ ]
Upcoming FreightWaves Events
Fraud & Security

Freight Fraud Symposium

Double brokering. AI deepfakes. Identity theft. Freight fraud is an existential threat to the industry. Get ahead of it.

May 20, 2026
Rock & Roll Hall of Fame • Cleveland, OH
Register Now
AI & Technology

Supply Chain AI Symposium

Past the hype. Join operators, founders, and enterprise leaders figuring out how to deploy AI in supply chain.

July 15, 2026
The Old Post Office • Chicago, IL
Register Now
Rail & Policy

Future of Rail Symposium

Reshoring is rewriting freight demand. Join shippers, rail executives, and government officials to shape the next decade.

July 28, 2026
The Signal at Chattanooga Choo Choo • Chattanooga, TN
Register Now
Fraud & Security Freight Fraud Symposium May 20 • Cleveland, OH

Double brokering. AI deepfakes. Identity theft. Freight fraud is an existential threat to the industry. Get ahead of it.

Rock & Roll Hall of Fame • Cleveland, OH Register Now
AI & Technology Supply Chain AI Symposium Jul 15 • Chicago, IL

Past the hype. Join operators, founders, and enterprise leaders figuring out how to deploy AI in supply chain.

The Old Post Office • Chicago, IL Register Now
Rail & Policy Future of Rail Symposium Jul 28 • Chattanooga, TN

Reshoring is rewriting freight demand. Join shippers, rail executives, and government officials to shape the next decade.

The Signal at Chattanooga Choo Choo • Chattanooga, TN Register Now