DHL augments facility’s parcel capacity in northwest Germany

Postal unit continues to modernize domestic operations

DHL has added an auxiliary building to its parcel distribution center in northwest Germany to improve throughput.

DHL Group’s domestic Germany delivery unit has officially opened the expansion of its parcel center in Cologne-Eifeltor, bringing the facility’s sorting capacity to nearly 50,000 pieces per hour, the company announced Tuesday.

DHL said the expansion was necessary to accommodate growing package volumes from businesses and individuals  in northwest Germany, where Cologne is a major economic and logistics hub and one of the most populous regions in the country. 

The additional space will allow DHL to hire 250 additional workers, bringing total employment at the facility to 750..

DHL’s Post & Parcel division is investing more than 1 billion euros per year over several years (equivalent to $1.16 billion) to restructure its network as letter volumes decline while e-commerce shipping continues to grow in popularity. The modernization has included rightsizing parcel and letter centers, automation and digitalization. 

“With the expansion of the Cologne-Eifeltor parcel center, we are making a targeted investment in the performance of our network. Online retail continues to grow, and our customers rightly expect fast and reliable delivery,” said Marc Hitschfeld, head of operations for Post & Parcel Germany at DHL Group, at an official opening ceremony. 

Post & Parcel Germany operates under the DHL and Deutsche Post brands.

The Cologne-Eifeltor parcel center has been in operation since 1994 and currently serves about 1.2 million households. Construction of the new extension, which began in 2024, was completed on schedule this summer. The new building is directly connected to the existing parcel center via a bridge.

The facility’s sorting capacity now matches that of the previous largest parcel center in North Rhine-Westphalia, located in Bochum.

Nationwide, only the DHL parcel center in Aschheim near Munich, with approximately 72,000 parcels per hour, has a higher sorting capacity.

The Cologne facility was built on the site of a since-demolished building. It was outfitted with modern energy-saving systems, including a solar array on the extension roof, underfloor heating in the main hall, automatic ventilation control to minimize the need for air conditioning, and demand-controlled LED lighting. A green roof improves thermal insulation, reducing energy consumption in the winter and protects against excessive heat in the summer.

Post & Parcel Germany is the largest postal service provider in Europe, dominates the letter and parcel market in Germany, and operates the largest parcel locker network in Germany.

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Write to Eric Kulisch at ekulisch@freightwaves.com.

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Eric Kulisch

Eric is the Parcel and Air Cargo Editor at FreightWaves. An award-winning business journalist with extensive experience covering the logistics sector, Eric spent nearly two years as the Washington, D.C., correspondent for Automotive News, where he focused on regulatory and policy issues surrounding autonomous vehicles, mobility, fuel economy and safety. He has won two regional Gold Medals and a Silver Medal from the American Society of Business Publication Editors for government and trade coverage, and news analysis. He was voted best for feature writing and commentary in the Trade/Newsletter category by the D.C. Chapter of the Society of Professional Journalists. He was runner up for News Journalist and Supply Chain Journalist of the Year in the Seahorse Freight Association's 2024 journalism award competition. In December 2022, Eric was voted runner up for Air Cargo Journalist. He won the group's Environmental Journalist of the Year award in 2014 and was the 2013 Supply Chain Journalist of the Year. As associate editor at American Shipper Magazine for more than a decade, he wrote about trade, freight transportation and supply chains. He has appeared on Marketplace, ABC News and National Public Radio to talk about logistics issues in the news. Eric is based in Vancouver, Washington. He can be reached for comments and tips at ekulisch@freightwaves.com