Most companies have yet to reach their potential for customer service ROI. Customer service can be a profit center for those in the supply chain, as providing a positive experience builds customer trust and contributes to retention. About 36% of respondents were unsure whether their organization’s customer service operation drove ROI in 2022, and 19% […]
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Trailers are constantly on the move in distribution yards for unloading, cleaning, loading, staging and storage. Sometimes, they get lost.
To view more FreightWaves infographics, click here
To view more FreightWaves infographics, click here
The Freightos Baltic Index (FBX) is the world’s leading—and most accurate—index of market rates for 40′ containers.
This report shares an in-depth overview across the trucking, maritime and intermodal markets.
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The economy has been declining since the start of the COVID-19 pandemic. Supply Chain Quarterly said that in 2021 “volatility, inflation, and surging demand caused U.S. business logistics costs to increase by 22.4%.” 2022 wasn’t any easier as overall costs, especially maintenance and fuel costs, skyrocketed. In partnership with FreightWaves, Bestpass asked fleets of all sizes across […]
To view more FreightWaves infographics, click here
To view more FreightWaves infographics, click here
FreightWaves teamed up with Uptake to survey carriers about their experiences with unplanned breakdowns, preventive maintenance and emerging predictive maintenance solutions.
Russia’s invasion of Ukraine and the temporary blockage of its Black Sea port have redirected the flow of grain from Ukraine.
Download this freight market report and learn why FreightWaves experts are seeing a fairly bleak outlook for the rest of 2023.
