CooperVision contact lens shipment stranded on disabled Amazon cargo jet

Amazon, 21 Air sued by widow of victim in crash landing

The National Transportation Safety Board is gathering evidence for its investigation into the runway excursion at Miami International Airport on Sunday by an Amazon Air 767-300 cargo jet. (Video Image: NTSB)

Contact lens maker CooperVision has a large shipment stranded onboard the Amazon freighter aircraft that ran off the runway on Sunday at Miami International Airport and now rests tilted, and partially damaged in a grassy field as authorities continue to investigate the cause of the accident.

It is unclear if any of the product is damaged or if it can be salvaged.

During a media briefing Tuesday evening, National Transportation Safety Board Chairwoman Jennifer Homandy said Flight 7598, a Boeing 767-300 passenger-to-freighter conversion aircraft operated by 21 Air in support of Amazon’s logistics network, was carrying more than 32,000 pounds of contact lenses and that the eye-care products were the primary cargo onboard.

CooperVision acknowledged in a statement to FreightWaves that it was the Amazon (NASDAQ: AMZN) customer involved in the accident, which left five people dead and several others injured after the plane struck two vehicles.

“Our thoughts are with everyone affected by the incident involving a flight at Miami International Airport. Among the aircraft’s cargo were contact lenses manufactured at CooperVision’s Juana Diaz facility in Puerto Rico. The company contracted with an independent third-party logistics provider that transports freight out of Puerto Rico on behalf of multiple organizations. CooperVision will support the National Transportation Safety Board and other relevant authorities as needed,” the company said.

CooperVision is a  division of San Ramon, California-based CooperCompanies (NASDAQ: COO).

The circumstances suggest that the flight primarily served Amazon Air Cargo, a two-year-old logistics unit that sells excess capacity on Amazon cargo jets to third-party shippers. Amazon Air was launched a decade ago to expedite package delivery for Amazon Prime members who ordered goods online, and now counts more than 100 aircraft in its fleet and more than 65 destinations in its air network.

Amazon Air Cargo is part of a broader company shift to commercialize a range of supply chain services developed to support internal inventory distribution and sales. After building a large, interconnected air network Amazon made capacity available to all shippers, regardless of whether they were sellers on Amazon’s marketplace and used Amazon’s fulfillment service. 

An analysis of data from FlightRadar24, which tracks commercial aircraft movements, shows that 21 Air continues to operate on behalf of Amazon and DHL Express as questions increase about 21 Air’s safety culture. Information extracted by the NTSB from the flight data and cockpit voice recorder shows Flight 7598 approached the airport too fast and that the pilots had trouble slowing the plane, overshot the runway’s touchdown zone, then had trouble getting all three landing gear on the runway, didn’t engage speed brakes or thrust reversers to slow the plane and hit the throttle in a a late attempt to take off before exiting the runway. The pilot received his type certification for the Boeing 767-300 cargo jet in May.

Since Sunday’s accident, 21 has operated seven Boeing 767-300s, primarily shuttling between Amazon’s superhub at Cincinnati-Northern Kentucky International Airport and Miami, and also connecting those airports with San Juan, Puerto Rico; Quito, Ecuador; Bogota, Colombia and Lakeland, Florida, among other destinations.

Why It Matters: CooperVision’s supply chain was disrupted by the accident and the company could have claims against Amazon.

Meanwhile, the widow of one of five aircraft cleaning workers killed when their van was struck by the Amazon jet on Sunday is suing Amazon, Amazon Air Cargo, related companies, lessors and the pilots,  alleging pilot mistakes, safety failures and problems with the aircraft itself, according to a wrongful death complaint filed in Miami-Dade County Wednesday.

Yaraisi Santiso Morejon brought the lawsuit on behalf of her husband, Yoel Rodriguez Naranjo, who was 53. Two coworkers in the van remain hospitalized in critical condition. 

The lawsuit alleges Amazon Air Flight 7598 was traveling significantly faster than normal as it approached Runway 30 and that its pilots failed to abandon the landing despite a tailwind and an unstable approach. 

The lawsuit alleges Amazon exercised substantial control over 21 Air’s flying for its cargo network, including flight schedules, aircraft use, cargo procedures and safety requirements.

Amazon should be held responsible for allegedly failing to adequately select, monitor and oversee the carrier.

The complaint also cites previous safety complaints it says were raised by former 21 Air employees involving maintenance, training, supervision and flight operations.

It argues Amazon knew, or should have known, about reported safety deficiencies before the crash.

Click here for more FreightWaves/American Shipper stories by Eric Kulisch.

Write to Eric Kulisch at ekulisch@freightwaves.com.

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Eric Kulisch

Eric is the Parcel and Air Cargo Editor at FreightWaves. An award-winning business journalist with extensive experience covering the logistics sector, Eric spent nearly two years as the Washington, D.C., correspondent for Automotive News, where he focused on regulatory and policy issues surrounding autonomous vehicles, mobility, fuel economy and safety. He has won two regional Gold Medals and a Silver Medal from the American Society of Business Publication Editors for government and trade coverage, and news analysis. He was voted best for feature writing and commentary in the Trade/Newsletter category by the D.C. Chapter of the Society of Professional Journalists. He was runner up for News Journalist and Supply Chain Journalist of the Year in the Seahorse Freight Association's 2024 journalism award competition. In December 2022, Eric was voted runner up for Air Cargo Journalist. He won the group's Environmental Journalist of the Year award in 2014 and was the 2013 Supply Chain Journalist of the Year. As associate editor at American Shipper Magazine for more than a decade, he wrote about trade, freight transportation and supply chains. He has appeared on Marketplace, ABC News and National Public Radio to talk about logistics issues in the news. Eric is based in Vancouver, Washington. He can be reached for comments and tips at ekulisch@freightwaves.com