The company, which uses artificial intelligence to deliver smart load recommendations, full-service back-office support and fintech products for small trucking companies, announced the appointment of Amy Liu as chief of staff. Liu is the first employee in the company’s new New York City office.
SmartHop also announced the opening of an office in Bogota, Colombia.
Since the start of the year, Miami-based SmartHop has grown its employee headcount 31%, it said, and expects to double its total headcount by the end of the year.
“As SmartHop continues to enhance our solution and expand our headcount, Amy brings tremendously valuable experience in operations and logistics to our team,” said Guillermo Garcia, CEO and co-founder of SmartHop. “I’m thrilled Amy decided to join and help SmartHop deliver on our mission to help level the playing field for independent owner-operators.”
Liu comes to SmartHop from Uber Elevat, where she served as the senior marketplace operations manager. She is the latest former Uber alum to join SmartHop. Jeff Ogren, head of marketing, and JP Restrepo, general manager, are also in the SmartHop executive ranks. Prior to Uber, Liu was an operations analyst at Goldman Sachs, where she worked on the sales and trading business.
“Legacy trucking enterprises have the means to digitally transform, but this can’t come at the expense of independent drivers and owner-operators who traditionally have not been equipped with the same resources,” said Liu. “SmartHop’s mission to help the smaller players — which make up a majority of the trucking industry — drove my decision to join the company. I’m excited to work alongside Guillermo and this growing team to create a positive impact for drivers and level the playing field to help them thrive.”
SmartHop was founded by Garcia, who worked as a pet food delivery driver in his native Venezuela. He turned that driving job into a 500-person trucking company before coming to the U.S.
SmartHop has partnerships in place with Loadsmart, Redwood Logistics and Parade. SmartHop’s product road map for 2021 includes the launch of Copilot, a technology-assisted dispatch tool that it said will help plan better, more profitable routes with higher-paying loads and that will suggest options for the next load so truckers can plan their next move.
The company said that its customers have increased their top lines by least 9% compared to the average market standards and it has boosted drivers’ take-home pay by more than 48%.
In February, SmartHop announced the close of a $12 million Series A funding round, led by Union Square Ventures and supported by RyderVentures, Equal Ventures and Greycroft. The new funding round brings SmartHop’s total funding to $16.5 million following a July 2020 $4.5 million round led by Equal Ventures with Greycroft and Las Olas VC also participating.