White Paper: The State of Visibility 2023

Gemini Sparkle

Key Takeaways:

  • Real-time supply chain visibility is crucial for transparency, traceability, sustainability, and customer service, yet adoption lags significantly.
  • Only 25% of supply chain leaders utilize real-time visibility solutions, despite 77% recognizing its necessity.
  • Key challenges include lack of visibility during transit (especially road, ocean, and rail) and limitations in ease of use, consistency, and sustainability of current solutions.
  • Many companies see "visibility as a service" as essential for meeting customer demands.
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The importance of real-time visibility in supply chain management cannot be overstated, as it helps improve transparency, traceability, sustainability, and customer service. 77% of supply chain leaders say real-time visibility is a must-have—and yet, only 25% actually USE it.

Tive’s “The State of Visibility 2023” report—based on survey results from over 270 supply chain decision-makers—sheds light on this gap in adoption and usage and aims to help stakeholders identify the technologies needed to meet their requirements.

According to the report, only a quarter of respondents use trackers for real-time shipment visibility, while nearly half consider “visibility as a service” mandatory for most of their customers. Lack of visibility during transit was identified as a key issue, especially in road, ocean, and rail transportation. Overall, the findings reveal that real-time visibility solutions need to improve in terms of ease of use, consistency, and sustainability to bridge the gap and meet customer expectations.

Download the report by filling out the form below.

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