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Norfolk Southern eliminated key maintenance role in derailment region, union says

‘There used to be something called ‘maintenance’’

The rail car that initiated the Feb. 3 derailment had an overheated wheel bearing, according to a Tuesday report from the National Transportation Safety Board. (Photo: Jim Allen/FreightWaves)

One union of rail workers has questioned declining maintenance standards following the Feb. 3 Norfolk Southern derailment in East Palestine, Ohio, which forced the evacuation of the 5,000-person town earlier this month

A device that can play a role in preventing derailments is the wayside hot-box detector. It uses infrared sensors to detect bearings, axles or other components of a rail car that are overheating, then uses radio signals to flag rail crews of any overheated components. 

The rail car that initiated the derailment had an overheated wheel bearing, according to a Tuesday report from the National Transportation Safety Board. The NTSB is still investigating the cause of the derailment and will publish a preliminary report in two weeks. 

Wayside hot-box detectors are typically placed every 25 miles along a railroad, according to a Federal Railroad Administration (FRA) report. Their use has contributed to a 59% decrease in train accidents caused by axle- and bearing-related factors since 1990, according to a 2017 Association of American Railroads study.


Declining head counts have led to these mechanisms receiving less preventative maintenance, according to an official from the Brotherhood of Railroad Signalmen union. 

The FRA has no regulations requiring the use or maintenance of hot-box detectors.

A hot-box detector in East Palestine notified the crew moments before the train derailed, according to the NTSB’s report. 

It’s unclear if any hot-box detector prior to East Palestine notified crews. A surveillance video shared on Facebook from an industrial facility in Salem, Ohio, about 20 miles from East Palestine, suggests the train’s axle was already on fire


Norfolk Southern did not respond to a request for comment, and the FRA declined to comment on the record. 

From 5 ‘electronic leaders’ to zero in derailment region

Specialized signalmen called “electronic leaders” specialize in maintaining devices like hot-box detectors.

As recently as three years ago, Norfolk Southern employed five electronic leaders in the area of its rail network that includes East Palestine. Today, it employs zero, according to Christopher Hand, director of research at the Brotherhood of Railroad Signalmen.

The area in question is Eastern Region North – Division B, shown in red on the map. It runs east to west from Mansfield, Ohio, to Harrisburg, Pennsylvania, and north to south from Morgantown, West Virginia, to Astabula, Ohio. It also includes rail track in Pittsburgh, as well as Youngstown, Ohio.

Eastern Region North – Division B, shown in red, no longer employs electronic leaders, according to the Brotherhood of Railroad Signalmen. This role maintains devices that can prevent equipment failures and derailments. (Source: BRS)

Hand said electronic leaders know hot-box detectors “inside out.” But the position, which typically requires years of experience and higher pay, has become less common at railroads across the country. Electronic leaders also taught newer signalmen how to operate devices like the hot-box detectors.

After that position was eliminated in Norfolk Southern’s Division B, Hand said its responsibilities were likely transferred to a signal maintainer. Their main role is to keep up with government-mandated tests of equipment — and hot-box detectors aren’t under federal regulations.  

“Once they eliminated that position, it fell to the signal maintainers who had no knowledge, no training or very, very little training on these hot-box detectors,” Hand said in an interview with FreightWaves.

Across the rail industry, Hand said most signalmen are exclusively spending time on these government-mandated tests, rather than doing preventive maintenance, like cleaning and greasing. 


“There used to be something called ‘maintenance’ and it was routinely maintaining your apparatus — not just strictly going there when you have a regulated test,” Hand said.

It’s the responsibility of the railroad to maintain the track and locomotives by which railcars move. However, these derailed cars were possibly owned by a leasing company or the actual shipper of the chemicals inside the railcar. 

Lobbying efforts to scale back maintenance saved railroads hundreds of millions

Federal regulators have rolled back other rail safety rules. 

For years, the federal government required railroads to conduct a type of brake test on rail cars that had not been operated for four or more hours. As of 2020, rail operators may wait up to 24 hours to conduct this test.

The Association of American Railroads, an industry association that includes Norfolk Southern, lobbied for this change starting in 2017, according to the Federal Register. The FRA estimated that changing this rule would save the rail industry nearly $600 million over a 10-year period.

The Association of American Railroads was also key in rolling back Obama-era legislation that would have required railroad companies to update their braking systems from a 19th-century design to an electronic one, as the Huffington Post reported on Wednesday.

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11 Comments

  1. Andrew

    Electronic Technicians that work for my railroad. Have a several hundred mile terrortaries and have to work on hotboxs, daggers, and crossings. That’s because they cut 2 jobs in our territories to save money. Not surprised this happened.

  2. Eric Andrew Skretteberg

    We think train lengths are way too long. Too much pressure put in asst. trainmasters and yardmastwrs about getting cars in, getting them out, too fast. Carmen should have time to inspect both sides of rail cars instead of switchmen doing it.

Comments are closed.

Rachel Premack

Rachel Premack is the editorial director at FreightWaves. She writes the newsletter MODES. Her reporting on the logistics industry has been featured in the New York Times, the Wall Street Journal, Bloomberg, Vox, and additional digital and print media. She's also spoken about her work on PBS Newshour, ABC News, NBC News, NPR, and other major outlets. If you’d like to get in touch with Rachel, please email her at [email protected] or [email protected].