APL vessels 95% on time in transpacific
Liner carrier APL said it achieved a 95 percent on-time rate for the five transpacific service in which it exclusively operates vessels.
The Singapore-based line said its ships missed their arrival window 12 times out of 237 ports calls to the U.S. West Coast. The five services covered in the measurement were APL's PS1, PS2, PS5, PCE and SAX.
The line didn't announce its total on-time performance, including services on which it buys slots or shares vessel space. APL is part of the New World Alliance, along with MOL and Hyundai Merchant, using space on the vessels of those carriers and others in the transpacific. APL offers space on seven other transpacific services outside of the five measured.
'Schedule reliability is the cornerstone of customer service in container shipping,' said APL President Eng Aik Meng. 'While we're pleased with our performance in 2010, we won't be satisfied until we're 100 percent on-time.'
APL considers vessels on-time if they arrive within four hours of their scheduled arrival.