GT Nexus goes live with system for Brazilian paper exporter
Oakland-based on-demand trade software developer GT Nexus said Tuesday it has gone live with a global shipment visibility system for Suzano Pulp & Paper, one of Brazil's largest and fastest growing exporters.
The system connects partners, translates the incoming data and then provides Web-based applications that allow Suzano's logistics management teams in South America, North America and Europe to monitor and control the movement of its global containerized freight, GT Nexus said.
“We have a huge ocean transportation network and have been looking for a proven system to get us the shipment status information we need,” said Ana Paula Trilho, Suzano’s international logistics manager, in a statement.
Several applications are in place to help track and manage Suzano's shipments. In addition to a series of in-transit view dashboards, the system also allows Suzano to set exceptions so alerts trigger when events don't happened as planned.
“These automated alerts help us improve our customer service in overseas markets,” Trilho said. “The platform also maintains records of past shipments, which can be located via online search and applied to future planning cycles or reports.”
Suzano has annual sales revenue of $2.6 billion and annual production capacity of 1.55 million tons of market pulp and 1.61 million tons of paper, the statement said.
“Suzano has become one of our marquee customers in Brazil,” said Greg Johnsen, executive vice president of marketing for GT Nexus.
The Suzano deal is being managed by Multicom.net, GT Nexus’ certified partner for Brazil