MOL releases on-time metrics
Liner carrier MOL said Monday that 97 percent of its calls on the Asia/U.S. West Coast trade were on time from July to September, as it released schedule performance details on the three major east/west trade lanes in which it operates.
The Asia/U.S. West Coast on-time percentage improved from 84 percent from April through June, the line said. MOL fared more poorly between Asia and the U.S. East Coast, however, where its on-time performance was 67 percent in July-September and 43 percent in April-June.
In the Asia/Europe trade, the line was on time 97 percent from July to September and 92 percent from April to June. On the transatlantic, the performance was 92 percent and 100 percent, respectively.
The line said it considers a sailing to be on time if it arrives within 24 hours of the originally scheduled arrival time. MOL measured 600 sailings on 23 east/west services, including those in which it takes slots but does not operate vessels.
MOL's partner in the New World Alliance, APL, earlier this year released its own internal metrics for on-time performance.
'Despite the extraordinary busy summer peak period, we maintained our corporate focus to provide our customers with on-time schedule reliability,' said Rich Hiller, executive vice president and chief operating officer for trade management, MOL (America). 'While we still have room to improve our on-time arrival performance, we are confident that our strong commitment to service quality and reliability will result in further improvement.'