NRF: Organized retail crime continues to grow

An annual report from the National Retail Federation (NRF) found that 67 percent of retailers reported an increase in retail crime along with 40 percent who were victims of cargo theft at some point in the supply chain.
Organized retail crime is on the rise, according to the NRF.
   Organized retail crime (ORC) continues to be a growing problem, according to an annual survey compiled by the National Retail Federation (NRF).
   The 13th annual ORC survey found that 67 percent of retailers reported an increase in the past year, with losses averaging $726,351 per $1 billion in sales, up from $700,259 in 2016. It also found that 40 percent of retailers were the victims of cargo theft, with merchandise being stolen on its way from distribution centers to stores or elsewhere along the supply chain. However, that number is down from 44 percent last year.
   “Organized retail crime continues to be one of the biggest challenges to retailers of all sizes,” said NRF Vice President for Loss Prevention Bob Moraca. “These crimes happen across the country every day, with criminals getting smarter, more brazen, more aggressive and sometimes even attacking store employees and shoppers. Fighting ORC is a full-time job, and retailers must learn how to stay a step ahead of these thieves.”
   The NRF noted that Los Angeles continues to be the hardest-hit area since 2012 for ORC in the nation, followed by New York City, Houston, Miami, Atlanta, Chicago, Orlando, San Francisco/Oakland, Orange County, Calif., and Northern New Jersey.
   A similar recent report conducted by supply chain risk assessment firm Sensitech revealed that the U.S. is considered a high risk region for organized cargo theft, as crime groups are organized and sophisticated.
   According to the report, “theft of full truckloads of cargo accounts for about three quarters of all theft in the United States, other methods of theft are gaining in popularity, according to the SCIC, specifically pilferage of electronics and pharmaceuticals, where smaller volumes of product theft can still be profitable.” The report concedes that the greater Los Angeles area is the “most severe hotspot” for cargo theft in the U.S. 
Upcoming FreightWaves Events
Compliance

Brokerage Compliance Symposium

The day before F3. Every compliance issue you face - fraud exposure, carrier liability, FMCSA rules, cargo theft, insurance gaps - navigated by attorneys and operators defining best practices in a changing industry.

October 26, 2026
The Signal at Chattanooga Choo Choo • Chattanooga, TN
Register Now
Awards

F3 Awards Dinner

The night before F3. FreightTech100 companies honored. FreightTech 25 and Shipper of Choice winners revealed live. Cocktail reception into dinner and live music - 300 industry leaders in one purpose-built room.

October 26, 2026
The Signal at Chattanooga Choo Choo • Chattanooga, TN
Register Now
FreightTech

F3: Future of Freight Festival

Industry-defining keynotes, rapid-fire technology demos, and industry leaders networking in experiences across Chattanooga - plus the inaugural F3 Awards Dinner featuring the FreightTech and Shipper of Choice reveals.

October 27, 2026 – October 28, 2026
The Signal at Chattanooga Choo Choo • Chattanooga, TN
Register Now
Compliance Brokerage Compliance Symposium Oct 26 • The Signal at Chattanooga Choo Choo • Chattanooga, TN

The day before F3. Every compliance issue you face - fraud exposure, carrier liability, FMCSA rules, cargo theft, insurance gaps - navigated by attorneys and operators defining best practices in a changing industry.

The Signal at Chattanooga Choo Choo • Chattanooga, TN Register Now
Awards F3 Awards Dinner Oct 26 • The Signal at Chattanooga Choo Choo • Chattanooga, TN

The night before F3. FreightTech100 companies honored. FreightTech 25 and Shipper of Choice winners revealed live. Cocktail reception into dinner and live music - 300 industry leaders in one purpose-built room.

The Signal at Chattanooga Choo Choo • Chattanooga, TN Register Now
FreightTech F3: Future of Freight Festival Oct 27 – Oct 28 • The Signal at Chattanooga Choo Choo • Chattanooga, TN

Industry-defining keynotes, rapid-fire technology demos, and industry leaders networking in experiences across Chattanooga - plus the inaugural F3 Awards Dinner featuring the FreightTech and Shipper of Choice reveals.

The Signal at Chattanooga Choo Choo • Chattanooga, TN Register Now