Zach Pollock, who joined the transportation and logistics services provider in 2005, had been the executive vice president of corporate stations.
Pollock is charged with developing an operations blueprint to meet Pilot’s business goals and create solutions that support current sales processes while embracing new opportunities.
He most recently served as executive vice president of corporate stations and was responsible for the operations, sales and administrative teams at 28 of Pilot’s stations.
In his new position as COO, Pollock will manage a senior-level team of direct reports including executive and regional VPs of domestic and Canadian operations, transportation and business development. He will continue to report directly to Pilot CEO Gordon Branov.
He joined Pilot in 2005 as a district manager with a background in international sales and operations. Pollock climbed the ranks by significantly growing sales, increasing station efficiencies and cultivating and recruiting operations teams in his region, according to the announcement of his promotion, which said he transformed Pilot’s Detroit and Chicago stations into outstanding performers.
Detroit became one of the largest and most productive stations, jumping from $200,000 in sales to $1 million consistently. As regional vice president, Pollock moved the Chicago station to a new, state-of-the-art, 186,000-square-foot facility to accommodate the growing operations.
Pilot said Pollock assembled and mentored a team that dramatically grew the Chicago station’s e-commerce and retail services results, while simultaneously developing system tools for these specific products to benefit the entire company network.