STB sets new procedures for small/medium rail rate disputes

STB sets new procedures for small/medium rail rate disputes The U.S. Surface Transportation Board this week issued a final decision creating new procedures designed to ensure that small and medium-sized freight rail rate disputes can be resolved in a simplified, expedited and affordable manner.
   The STB’s decision allows freight rail customers with small shipments to obtain an award of up to $1 million in relief within eight months of filing a complaint. The filing fee for this simplified “three benchmark' process is $150.
   The board’s decision also creates a separate new rate dispute resolution process aimed at rate disputes involving mid-sized rail shipments. Rail customers can obtain an award of up to $5 million in relief within 17 months of filing a complaint and can choose which rate dispute resolution process they would like to use. In an effort to minimize litigation, the STB will require mediation in all rail rate disputes.
   “These two new dispute resolution procedures open our doors to the more than 70 percent of rail traffic that until now has been effectively blocked from board review due to the complexity and resulting high costs of the board’s previous procedures,' STB Chairman Charles D. Nottingham said in a statement. 'This decision marks a major step forward in the board’s ongoing efforts to deliver meaningful reforms aimed at making the STB more accessible, transparent, and efficient.”
   The board’s unanimous, bipartisan decision marks a milestone in a 12-year controversy regarding smaller rail rate case dispute resolution procedures. In 1995, Congress directed the STB to establish a simplified and expedited method for resolving smaller rail rate disputes. As a result, the board adopted procedures in 1996 that were criticized as overly vague and expensive for rail customers to use. The board held hearings aimed at improving the smaller rate dispute resolution process in 2003, 2004 and 2007, before arriving at today’s decision.
   The decision, Simplified Standards For Rail Rate Cases, is available at www.stb.dot.gov/decisions/readingroom.nsf/WebDecisionID/38326?OpenDocument
Upcoming FreightWaves Events
Compliance

Brokerage Compliance Symposium

The day before F3. Every compliance issue you face - fraud exposure, carrier liability, FMCSA rules, cargo theft, insurance gaps - navigated by attorneys and operators defining best practices in a changing industry.

October 26, 2026
The Signal at Chattanooga Choo Choo • Chattanooga, TN
Register Now
Awards

F3 Awards Dinner

The night before F3. FreightTech100 companies honored. FreightTech 25 and Shipper of Choice winners revealed live. Cocktail reception into dinner and live music - 300 industry leaders in one purpose-built room.

October 26, 2026
The Signal at Chattanooga Choo Choo • Chattanooga, TN
Register Now
FreightTech

F3: Future of Freight Festival

Industry-defining keynotes, rapid-fire technology demos, and industry leaders networking in experiences across Chattanooga - plus the inaugural F3 Awards Dinner featuring the FreightTech and Shipper of Choice reveals.

October 27, 2026 – October 28, 2026
The Signal at Chattanooga Choo Choo • Chattanooga, TN
Register Now
Compliance Brokerage Compliance Symposium Oct 26 • The Signal at Chattanooga Choo Choo • Chattanooga, TN

The day before F3. Every compliance issue you face - fraud exposure, carrier liability, FMCSA rules, cargo theft, insurance gaps - navigated by attorneys and operators defining best practices in a changing industry.

The Signal at Chattanooga Choo Choo • Chattanooga, TN Register Now
Awards F3 Awards Dinner Oct 26 • The Signal at Chattanooga Choo Choo • Chattanooga, TN

The night before F3. FreightTech100 companies honored. FreightTech 25 and Shipper of Choice winners revealed live. Cocktail reception into dinner and live music - 300 industry leaders in one purpose-built room.

The Signal at Chattanooga Choo Choo • Chattanooga, TN Register Now
FreightTech F3: Future of Freight Festival Oct 27 – Oct 28 • The Signal at Chattanooga Choo Choo • Chattanooga, TN

Industry-defining keynotes, rapid-fire technology demos, and industry leaders networking in experiences across Chattanooga - plus the inaugural F3 Awards Dinner featuring the FreightTech and Shipper of Choice reveals.

The Signal at Chattanooga Choo Choo • Chattanooga, TN Register Now