TNT nearly back on its feet after Petya attack

Operations at the Netherlands-based FedEx subsidiary are slowly but surely coming back online after experiencing havoc late last month when a computer virus ravaged critical business systems.

   Parcel courier TNT Express, which was one of the many companies across the globe that saw its online IT systems crippled during the Petya cyber attack, now says it’s close to resuming full services.
   The Netherlands-based company, which is a subsidiary of FedEx, experienced havoc late last month when a computer virus ravaged critical business systems. TNT issued a statement on Fri., July 7 thanking its customers for their patience as it continues to deal with the situation, and announcing that it was mostly back on track.
   “All of our depots, hubs and facilities around the globe are open, operational and working to quickly clear any backlogs,” the statement read in part. “The majority of our services are now available.”
   However, the company also confirmed that it’s Track & Trace system still isn’t up to date, but promised that users of the company’s mobile app will receive shipment movement notifications as soon as their shipment’s status changes.
   TNT also has stated that it’s currently accepting new bookings online as well as over the phone, but that its redelivery tool isn’t currently operable, and that those requesting a redelivery should call a local customer service representative in the over 200 countries it serves.
   In addition, new “myTNT” customer accounts cannot be created for the time being, the company has said. No indication has been given as to when this might change.
   TNT Express was just one of more than 80 companies across the globe, but primarily in Ukraine, that were hit by the Petya attack that began June 27. The latest iteration of Petya is a virus that masquerades as ransomware – i.e. a program by which victims are ordered to pay money in order to restore access to their systems – but is actually a type of “wiper malware” that simply deletes data and record from targeted systems while victims are trying to figure out what’s happening.
   FedEx has said that none its other group companies were affected by the virus.