Tractor Supply partners with Uber to offer on-demand delivery

Tractor Supply operates more than 2,800 stores nationwide. Customers can now use Uber and Uber Eats to get quick delivery for digital orders. (Photo: Tractor Supply)

Tractor Supply Company is teaming up with Uber to give customers another option for fast same-day delivery of digital orders, underscoring the degree to which retailers are embracing quick commerce as table stakes for growing business.

Under the collaboration announced Thursday, customers can now shop from nearly 2,500 Tractor Supply (NASDAQ: TSCO) stores across the United States using the Uber (NYSE: UBER), Uber Eats or Postmatest app for on-demand delivery directly to their door. 

Tractor Supply has 2,463 stores in 49 states and 209 Petsense stores in 23 states that sell pet food and supplies, livestock feed, farm and ranch products, garden essentials, tools and hardware. Locations are mostly concentrated in rural, exurban and suburban communities.

The rural lifestyle retailer, headquartered in Brentwood, Tennessee, said leveraging gig-based Uber drivers adds another layover of convenience for shoppers for weekend projects and other needs.

“Through Uber, customers can now access the products they count on with the speed of on-demand delivery, while millions of Uber users have a new way to discover Tractor Supply. It expands our reach while giving customers even more choice in how they shop with us,” said Matthew Rubin, president of digital & e-commerce at Tractor Supply, in a news release.

To celebrate the launch, customers can get $20 off Tractor Supply orders of $60 or more starting Thursday. 

Last summer, Tractor Supply engaged Instacart, which has since been acquired by DoorDash, to provide store-to-door delivery in as fast as one hour. 

Home improvement chains have made a concerted effort this year to add on-demand delivery, using stores as fulfillment centers. In April, Ace Hardware selected Uber Eats to provide delivery service. In August, Home Depot announced nationwide express delivery from stores using a variety of third-party delivery and ride-sharing platforms. Lowe’s recently began testing drone delivery in partnership with DoorDash.

Why It Matters: Retailers are under pressure to offer ultra-fast delivery to meet growing customer expectations and keep up with competitors, including marketplaces like Amazon. Industry officials say offering a fast-delivery option during online checkout attracts more frequent shopping from a subset of customers and serves as a funnel for new customers.

Walmart this month revealed plans to offer drone delivery from about 600 stores nationwide using drone operators Wing and Zipline. 

Click here for more FreightWaves/American Shipper stories by Eric Kulisch.

Write to Eric Kulisch at ekulisch@freightwaves.com.

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Eric Kulisch

Eric is the Parcel and Air Cargo Editor at FreightWaves. An award-winning business journalist with extensive experience covering the logistics sector, Eric spent nearly two years as the Washington, D.C., correspondent for Automotive News, where he focused on regulatory and policy issues surrounding autonomous vehicles, mobility, fuel economy and safety. He has won two regional Gold Medals and a Silver Medal from the American Society of Business Publication Editors for government and trade coverage, and news analysis. He was voted best for feature writing and commentary in the Trade/Newsletter category by the D.C. Chapter of the Society of Professional Journalists. He was runner up for News Journalist and Supply Chain Journalist of the Year in the Seahorse Freight Association's 2024 journalism award competition. In December 2022, Eric was voted runner up for Air Cargo Journalist. He won the group's Environmental Journalist of the Year award in 2014 and was the 2013 Supply Chain Journalist of the Year. As associate editor at American Shipper Magazine for more than a decade, he wrote about trade, freight transportation and supply chains. He has appeared on Marketplace, ABC News and National Public Radio to talk about logistics issues in the news. Eric is based in Vancouver, Washington. He can be reached for comments and tips at ekulisch@freightwaves.com