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Truckstop.com provides status update on system recovery efforts

The trucking loadboard shutdown systems to prevent the attack from spreading

FreightWaves received an update from TruckStop.com regarding their efforts to restore systems that were crippled in a malware attack over the weekend.

The full statement is below:

Truckstop.com is experiencing system issues, including phone systems, caused by malware. As part of our response, we voluntarily disconnected our internal systems and site locations. We have been working around the clock to restore service and will continue to do so until we are fully operational.

We know many businesses have been impacted by these issues and we are currently working to restore load post and load search services. We have also been prioritizing carrier monitoring and carrier payment services.

We sincerely apologize for the disruptions this incident has caused at this time of year. We will continue to do everything we can to ensure you get paid and can manage your business.

We want to reassure you that the safety and security of customer information is our top priority. Should we determine that these issues have impacted the integrity of any customer information we will move quickly to notify anyone affected.

We will continue to provide updates as additional, pertinent information becomes available.


Sincerely,
Truckstop.com

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One Comment

  1. ThaGearjammer25/8

    Might have to head back over to dialing a truck… its has shit Services for website working on multiple platforms. App is smooth tho. Shoulda figured cyber security would be simplistic. Hopefully they can get better good service.

Comments are closed.

Craig Fuller, CEO at FreightWaves

Craig Fuller is CEO and Founder of FreightWaves, the only freight-focused organization that delivers a complete and comprehensive view of the freight and logistics market. FreightWaves’ news, content, market data, insights, analytics, innovative engagement and risk management tools are unprecedented and unmatched in the industry. Prior to founding FreightWaves, Fuller was the founder and CEO of TransCard, a fleet payment processor that was sold to US Bank. He also is a trucking industry veteran, having founded and managed the Xpress Direct division of US Xpress Enterprises, the largest provider of on-demand trucking services in North America.