U.S. GAO: CUSTOMS’ IMPORT INDUSTRY COMPLIANCE GOAL FALL SHORT

U.S. GAO: CUSTOMS’ IMPORT INDUSTRY COMPLIANCE GOAL FALL SHORT    A recent report by the U.S. General Accounting Office said Customs’ efforts to bring importers into compliance with its rules fall short.
   The report, “Customs Service Modernization: Impact of New Trade Compliance Strategy Needs to Be Assessed,” was issued to the House Ways and Means Subcommittee on Trade.
   The GAO found that industry compliance rates with Customs’ import rules averaged 81 percent, compared to the agency’s goal of 90 percent.
   GAO also noted that Customs’ revenue collection rate has decreased from 99.37 percent in fiscal year 1995 to 98.35 percent in fiscal 1998. This caused projected net revenue underpayment to increase from $135 million in fiscal 1995 to $343 million in fiscal 1998.
   Customs changed the way it handles import compliance in the 1993 Customs Modernization and Informed Compliance Act. Importers now have the legal responsibility to declare the value, classification and rate of duty applicable to merchandise imported into the United States.
   To implement these new rules Customs had to initiate an    “informed compliance” strategy with importers. This was done mostly through seminars and audits of the largest importers’ records. From 1995 to 1999 Customs assigned account managers to only 604 importers out of a potential pool of 7,405.
   Customs blamed lack of sufficient resources and manpower for meeting its compliance goals. GAO recommend that Customs reevaluate its compliance efforts and set more realistic goals.
Upcoming FreightWaves Events
Compliance

Brokerage Compliance Symposium

The day before F3. Every compliance issue you face - fraud exposure, carrier liability, FMCSA rules, cargo theft, insurance gaps - navigated by attorneys and operators defining best practices in a changing industry.

October 26, 2026
The Signal at Chattanooga Choo Choo • Chattanooga, TN
Register Now
Awards

F3 Awards Dinner

The night before F3. FreightTech100 companies honored. FreightTech 25 and Shipper of Choice winners revealed live. Cocktail reception into dinner and live music - 300 industry leaders in one purpose-built room.

October 26, 2026
The Signal at Chattanooga Choo Choo • Chattanooga, TN
Register Now
FreightTech

F3: Future of Freight Festival

Industry-defining keynotes, rapid-fire technology demos, and industry leaders networking in experiences across Chattanooga - plus the inaugural F3 Awards Dinner featuring the FreightTech and Shipper of Choice reveals.

October 27, 2026 – October 28, 2026
The Signal at Chattanooga Choo Choo • Chattanooga, TN
Register Now
Compliance Brokerage Compliance Symposium Oct 26 • The Signal at Chattanooga Choo Choo • Chattanooga, TN

The day before F3. Every compliance issue you face - fraud exposure, carrier liability, FMCSA rules, cargo theft, insurance gaps - navigated by attorneys and operators defining best practices in a changing industry.

The Signal at Chattanooga Choo Choo • Chattanooga, TN Register Now
Awards F3 Awards Dinner Oct 26 • The Signal at Chattanooga Choo Choo • Chattanooga, TN

The night before F3. FreightTech100 companies honored. FreightTech 25 and Shipper of Choice winners revealed live. Cocktail reception into dinner and live music - 300 industry leaders in one purpose-built room.

The Signal at Chattanooga Choo Choo • Chattanooga, TN Register Now
FreightTech F3: Future of Freight Festival Oct 27 – Oct 28 • The Signal at Chattanooga Choo Choo • Chattanooga, TN

Industry-defining keynotes, rapid-fire technology demos, and industry leaders networking in experiences across Chattanooga - plus the inaugural F3 Awards Dinner featuring the FreightTech and Shipper of Choice reveals.

The Signal at Chattanooga Choo Choo • Chattanooga, TN Register Now