The views expressed here are solely those of the author and do not necessarily represent the views of FreightWaves or its affiliates.
By Robin Gregg, CEO of RoadSync
A little over a year ago, the world seemingly shut down due to the COVID-19 pandemic. However, the trucking industry — and specifically truck drivers — continued operating during a time of great uncertainty and challenge in order to keep the supply chain moving.
As essential front-line workers, these individuals stepped up in a big way. It was no easy feat, as drivers had to quickly navigate a changing landscape of health and safety protocols.
For example, at the onset of the pandemic, supply chain centers and warehouses adopted rigid policies limiting in-person interactions. Among many other changes in the inbound and outbound logistics processes, this meant drivers were no longer allowed inside facilities to complete payment transactions after delivering products.
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